Job Description
Genesys Integration Developers
Mode : Hydrid /WFH
Location: Hyderabad/Bangalore
Must Have:
• (6-8) years of software development experience
Minimum 5 years of experience in designing, developing, and implementing cloud solutions Integration platforms
Design, develop and implement complex to very complex integration solutions across
Work closely with the US team to translate the requirements into feasible and efficient technical solutions.
Good knowledge of best practices in error handling, logging, and monitoring.
Good Knowledge about RESTful APIs and microservices architecture (Primary)
Ability to do data analysis and data verification process is preferred
Knowledge of core AWS services, uses, and AWS architecture is preferred
Support the development of templates and integration tools to continue to scale data integration activities
5+ years of practical, hands-on experience maintaining large (250 agents plus), multi-site, complex contact center environments
5+ years' experience supporting and enhancing enterprise-wide telephony and contact center solutions Genesys applications such as SIP, GVP, Dialog Flow, Designer, Recording Server, GIR, Feature Server (Voice Mail), CX Contact, etc.
Call flow design, script, and routing strategy
• Networking Skills (TCP/IP, OSI Layers)
• Interaction Routing (Dial plan, Interaction routing strategies/applications, etc.)
• Knowledge about PBX, IP-PBX, IVR
Good Have:
• Be highly accurate in activity assessment, effort estimation and delivery commitment to ensure all project activities are delivered on time without comprising the quality.
• Strong ability to interact with end users directly & provide timely solutions to business requirements.
• Strong communication and ability to work cross-functionally in a fast-paced environment
• .Good understanding of Agile methodology
Mode : Hydrid /WFH
Location: Hyderabad/Bangalore
Must Have:
• (6-8) years of software development experience
Minimum 5 years of experience in designing, developing, and implementing cloud solutions Integration platforms
Design, develop and implement complex to very complex integration solutions across
Work closely with the US team to translate the requirements into feasible and efficient technical solutions.
Good knowledge of best practices in error handling, logging, and monitoring.
Good Knowledge about RESTful APIs and microservices architecture (Primary)
Ability to do data analysis and data verification process is preferred
Knowledge of core AWS services, uses, and AWS architecture is preferred
Support the development of templates and integration tools to continue to scale data integration activities
5+ years of practical, hands-on experience maintaining large (250 agents plus), multi-site, complex contact center environments
5+ years' experience supporting and enhancing enterprise-wide telephony and contact center solutions Genesys applications such as SIP, GVP, Dialog Flow, Designer, Recording Server, GIR, Feature Server (Voice Mail), CX Contact, etc.
Call flow design, script, and routing strategy
• Networking Skills (TCP/IP, OSI Layers)
• Interaction Routing (Dial plan, Interaction routing strategies/applications, etc.)
• Knowledge about PBX, IP-PBX, IVR
Good Have:
• Be highly accurate in activity assessment, effort estimation and delivery commitment to ensure all project activities are delivered on time without comprising the quality.
• Strong ability to interact with end users directly & provide timely solutions to business requirements.
• Strong communication and ability to work cross-functionally in a fast-paced environment
• .Good understanding of Agile methodology
💡 Quick Summary
Seeking a career-building opportunity? The Genesys Integration Developers position is now open for candidates interested in the Software Developer Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
