Job Description
Customer Support Executive(WFH)
Full Job Description
Role of Customer Support Executive & Product Admin
• Review Details of the received Orders for mistakes and forward them to the next step.
• Resolve customer queries through email or phone.
• Upload Videos to our YouTube Channel for selected orders.
• Upload Music via our Android App for selected orders.
• Image and Text corrections on the Orders received if found to be wrong.
Primary Requirements
• Any Diploma or College UG Degree.
• Effectively communicate in English via email or phone call.
• Must have a Basic Laptop to read and reply to emails.
• Must be a resident of Chennai (Within 8 km of Anna Nagar preferred)
• Willing to work on weekends during peak season (April & November)
Secondary Requirements (Optional, but preferred)
• Effectively communicate in Hindi via email or phone call.
• Basic Photoshop and Image Editing Knowledge.
• Basic Social Media Knowledge.
Working Hours
• 10 AM & 8 PM from Monday to Saturday. (Work from Home)
• Sunday is Holiday.
Benefits:
• Work from home
Schedule:
• Day shift
• Fixed shift
• Weekend availability
Supplemental pay types:
• Overtime pay
• Performance bonus
Education:
• Diploma (Required)
Language:
• Hindi (Preferred)
• English (Required
Full Job Description
Role of Customer Support Executive & Product Admin
• Review Details of the received Orders for mistakes and forward them to the next step.
• Resolve customer queries through email or phone.
• Upload Videos to our YouTube Channel for selected orders.
• Upload Music via our Android App for selected orders.
• Image and Text corrections on the Orders received if found to be wrong.
Primary Requirements
• Any Diploma or College UG Degree.
• Effectively communicate in English via email or phone call.
• Must have a Basic Laptop to read and reply to emails.
• Must be a resident of Chennai (Within 8 km of Anna Nagar preferred)
• Willing to work on weekends during peak season (April & November)
Secondary Requirements (Optional, but preferred)
• Effectively communicate in Hindi via email or phone call.
• Basic Photoshop and Image Editing Knowledge.
• Basic Social Media Knowledge.
Working Hours
• 10 AM & 8 PM from Monday to Saturday. (Work from Home)
• Sunday is Holiday.
Benefits:
• Work from home
Schedule:
• Day shift
• Fixed shift
• Weekend availability
Supplemental pay types:
• Overtime pay
• Performance bonus
Education:
• Diploma (Required)
Language:
• Hindi (Preferred)
• English (Required
💡 Quick Summary
Seeking a career-building opportunity? The Genuine Work From Home position is now open for candidates interested in the Fresher Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
