Job Description
The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically sustainable.
About the role
This position is responsible for provision of technical advice and effective access to information under the Government and Public Access Act (GIPA) and associated legislation.
On a daily basis you will:
Review and assess access applications under the GIPA Act and other legal requests, ensuring compliance with statutory obligations and Council protocols.
Coordinate and maintain Council records to meet government standards, ensuring accuracy, accessibility, and secure storage of documentation.
Provide expert advice and support to internal and external stakeholders on sensitive and urgent matters, fostering collaboration and enhancing customer experience.
Manage Council’s statutory reporting requirements including the Disclosure Log, and submissions to the Information and Privacy Commission.
Identify and communicate emerging issues early, applying mitigation strategies and promoting continuous improvement across practices and procedures.
Uphold Council’s values by acting ethically and fairly, ensuring compliance with WHS, EEO, diversity, and inclusion policies.
About You
The successful candidate will bring:
Tertiary qualifications and/or demonstrated experience in the provision of access to information services to the community and other stakeholders
Knowledge of various State and Federal acts that relate to the management and provision of information in local government including Government Information (Public Access) Act 2009, Privacy & Personal Information Protect Act 1998, Copyright Act 1968, Environmental Planning & Assessment Act NSW 1979 and Local Government Act 1993.
Experience in determining access applications and the correct application of public interest considerations
Experience in searching, retrieval of files, inspecting and investigating of records to determine relevance to scope of access applications
Experience in using software systems such as Content Manager, ECM, Microsoft and other systems
High level of customer service and ability to meet tight deadlines
What’s on offer
This is a Permanent Full Time Opportunity.
We are offering an attractive remuneration from $87,851.88 to $96,771.28 plus 12% superannuation.
In addition, City of Parramatta also offer excellent employee benefits which include:
A range of flexible work arrangements including hybrid WFH arrangements
14 weeks paid parental leave
Access to Long Service Leave after 5 years
Central Parramatta location (Public transport at our door, discounted parking)
Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
Learning and development opportunities
Health and Wellbeing programs (Fitness Passport, flu shots, etc.)
Want to know more?
Further information regarding the requirements of this role can be found in the attached Position Description .
Review our Values Flyer which outlines Council's core values and behaviours.
Alternatively for a confidential discussion please contact Robyn Winn on (02) 8839 4035 or email rwinn@cityofparramatta.nsw.gov.au .
How to apply
Candidates MUST apply online. Please attach a Cover Letter addressing the requirements of this role.
Applications close 9pm, Sunday 22 March 2026 and will not be accepted through any other medium.
This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.
The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.
Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.
Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.
About the role
This position is responsible for provision of technical advice and effective access to information under the Government and Public Access Act (GIPA) and associated legislation.
On a daily basis you will:
Review and assess access applications under the GIPA Act and other legal requests, ensuring compliance with statutory obligations and Council protocols.
Coordinate and maintain Council records to meet government standards, ensuring accuracy, accessibility, and secure storage of documentation.
Provide expert advice and support to internal and external stakeholders on sensitive and urgent matters, fostering collaboration and enhancing customer experience.
Manage Council’s statutory reporting requirements including the Disclosure Log, and submissions to the Information and Privacy Commission.
Identify and communicate emerging issues early, applying mitigation strategies and promoting continuous improvement across practices and procedures.
Uphold Council’s values by acting ethically and fairly, ensuring compliance with WHS, EEO, diversity, and inclusion policies.
About You
The successful candidate will bring:
Tertiary qualifications and/or demonstrated experience in the provision of access to information services to the community and other stakeholders
Knowledge of various State and Federal acts that relate to the management and provision of information in local government including Government Information (Public Access) Act 2009, Privacy & Personal Information Protect Act 1998, Copyright Act 1968, Environmental Planning & Assessment Act NSW 1979 and Local Government Act 1993.
Experience in determining access applications and the correct application of public interest considerations
Experience in searching, retrieval of files, inspecting and investigating of records to determine relevance to scope of access applications
Experience in using software systems such as Content Manager, ECM, Microsoft and other systems
High level of customer service and ability to meet tight deadlines
What’s on offer
This is a Permanent Full Time Opportunity.
We are offering an attractive remuneration from $87,851.88 to $96,771.28 plus 12% superannuation.
In addition, City of Parramatta also offer excellent employee benefits which include:
A range of flexible work arrangements including hybrid WFH arrangements
14 weeks paid parental leave
Access to Long Service Leave after 5 years
Central Parramatta location (Public transport at our door, discounted parking)
Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
Learning and development opportunities
Health and Wellbeing programs (Fitness Passport, flu shots, etc.)
Want to know more?
Further information regarding the requirements of this role can be found in the attached Position Description .
Review our Values Flyer which outlines Council's core values and behaviours.
Alternatively for a confidential discussion please contact Robyn Winn on (02) 8839 4035 or email rwinn@cityofparramatta.nsw.gov.au .
How to apply
Candidates MUST apply online. Please attach a Cover Letter addressing the requirements of this role.
Applications close 9pm, Sunday 22 March 2026 and will not be accepted through any other medium.
This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.
The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.
Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.
Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.
💡 Quick Summary
Seeking a career-building opportunity? The GIPA Officer position is now open for candidates interested in the Government Job Alert sector. This role in Parramatta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.