Job Description
Global Financial Crimes - Forecast & Capacity Planning Manager
Charlotte, North Carolina;Pennington, New Jersey; Jacksonville, Florida; Plano, Texas; Phoenix, Arizona; Dallas, Texas; Chandler, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
The Global Financial Crimes (GFC) Forecasting and Capacity team is looking for a motivated individual who can analyze operational volumes to develop, maintain, and execute quantitative forecasts for staffing decision-making through the application of statistical models. Utilizes mathematics, statistical methods, engineering methods, and other advanced analytics methods. Strong presentation skills with the ability to take complex concepts and communicate at all levels. Interacts with senior partners and supports management in key decision making, influencing, and gaining support from financial analysts, and management a team.
The selected candidate will have the ability to work in a team-oriented environment with strong aptitude for problem solving and collaboration, as well as strong communication and interpersonal skills - specifically the ability to communicate complex ideas in a clear and concise manner to key stakeholders. This person will also have natural curiosity and drive to answer important business questions and high aptitude for self-motivation and self-determined project work.
Responsibilities:
+ Reviews LOBs financial performances and provides strategic direction to teams by assisting with synthesizing key trends, assessing current and future business risks, and preparing, analyzing, and reporting on financial results and key metrics.
+ Manages forecasting and/or budgeting and compares current performance against plan, prior periods, and forecasts to evaluate current and future performance trajectory.
+ Builds management reports, presentations, and ad hoc analyses for LOBs and/or finance partners.
+ Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance.
+ Identifies business trends based on economic and portfolio conditions and communicates findings to senior management.
+ Partner /Collaborate with finance and key stakeholders on the communication of forecast drivers, impacts, loss performance, and reconciliation.
+ Prepare, distribute, and consolidate weekly, monthly, quarterly workforce packages.
+ Identify and implement improvements with recurring monthly reporting and adheres to all deadlines.
+ Advises and directs the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed
+ Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed
+ Participates in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks
+ Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees
+ Identifies, aggregates, reports, escalates, inspects, and challenges the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes
+ Reviews and challenges internal and external operational loss events, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately
+ Develop and modernize time-series models using advanced algorithm-based forecasting techniques
+ Execute quarterly volume forecast model production and presenting results to executive leadership in support of financial budgeting routines
+ Help to drive forecast consistency and innovation across team.
Required Qualifications:
+ Minimum of seven years of relevant experience
+ Degree in Mathematics, Statistics, Applied Economics, Operations Research, Advanced Analytics or other STEM field OREquivalent experience
+ Knowledge of anti-money laundering (AML) and related AML legislation
Desired Qualifications:
+ Bachelors Degree in related field
+ Experience in financial services and/or a related government entity
+ Certified Anti-Money Laundering Specialist (CAMS)
Skills:
+ Regulatory Compliance
+ Monitoring, Surveillance, and Testing
+ Critical Thinking
+ Risk Management
+ Issue Management
+ Policies, Procedures, and Guidelines Management
+ Strategy Planning and Development
+ Coaching
+ Written Communications
+ Reporting
+ External Resource Management
+ Talent Development
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, ****** orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2026/08/FCOE-Official-Notice-Eng-Final-8.30.2026.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and ******* abuse. Our Drug-Free Workplace and ******* Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized ******* on Bank of America premises and to provide a safe work environment.
To view Bank of Americas Drug-free Workplace and ******* Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Charlotte, North Carolina;Pennington, New Jersey; Jacksonville, Florida; Plano, Texas; Phoenix, Arizona; Dallas, Texas; Chandler, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
The Global Financial Crimes (GFC) Forecasting and Capacity team is looking for a motivated individual who can analyze operational volumes to develop, maintain, and execute quantitative forecasts for staffing decision-making through the application of statistical models. Utilizes mathematics, statistical methods, engineering methods, and other advanced analytics methods. Strong presentation skills with the ability to take complex concepts and communicate at all levels. Interacts with senior partners and supports management in key decision making, influencing, and gaining support from financial analysts, and management a team.
The selected candidate will have the ability to work in a team-oriented environment with strong aptitude for problem solving and collaboration, as well as strong communication and interpersonal skills - specifically the ability to communicate complex ideas in a clear and concise manner to key stakeholders. This person will also have natural curiosity and drive to answer important business questions and high aptitude for self-motivation and self-determined project work.
Responsibilities:
+ Reviews LOBs financial performances and provides strategic direction to teams by assisting with synthesizing key trends, assessing current and future business risks, and preparing, analyzing, and reporting on financial results and key metrics.
+ Manages forecasting and/or budgeting and compares current performance against plan, prior periods, and forecasts to evaluate current and future performance trajectory.
+ Builds management reports, presentations, and ad hoc analyses for LOBs and/or finance partners.
+ Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance.
+ Identifies business trends based on economic and portfolio conditions and communicates findings to senior management.
+ Partner /Collaborate with finance and key stakeholders on the communication of forecast drivers, impacts, loss performance, and reconciliation.
+ Prepare, distribute, and consolidate weekly, monthly, quarterly workforce packages.
+ Identify and implement improvements with recurring monthly reporting and adheres to all deadlines.
+ Advises and directs the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed
+ Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed
+ Participates in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks
+ Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees
+ Identifies, aggregates, reports, escalates, inspects, and challenges the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes
+ Reviews and challenges internal and external operational loss events, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately
+ Develop and modernize time-series models using advanced algorithm-based forecasting techniques
+ Execute quarterly volume forecast model production and presenting results to executive leadership in support of financial budgeting routines
+ Help to drive forecast consistency and innovation across team.
Required Qualifications:
+ Minimum of seven years of relevant experience
+ Degree in Mathematics, Statistics, Applied Economics, Operations Research, Advanced Analytics or other STEM field OREquivalent experience
+ Knowledge of anti-money laundering (AML) and related AML legislation
Desired Qualifications:
+ Bachelors Degree in related field
+ Experience in financial services and/or a related government entity
+ Certified Anti-Money Laundering Specialist (CAMS)
Skills:
+ Regulatory Compliance
+ Monitoring, Surveillance, and Testing
+ Critical Thinking
+ Risk Management
+ Issue Management
+ Policies, Procedures, and Guidelines Management
+ Strategy Planning and Development
+ Coaching
+ Written Communications
+ Reporting
+ External Resource Management
+ Talent Development
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, ****** orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2026/08/FCOE-Official-Notice-Eng-Final-8.30.2026.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and ******* abuse. Our Drug-Free Workplace and ******* Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized ******* on Bank of America premises and to provide a safe work environment.
To view Bank of Americas Drug-free Workplace and ******* Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
💡 Quick Summary
Seeking a career-building opportunity? The Global Financial Crimes - Forecast & Capacity Planning Manager position is now open for candidates interested in the Bank Jobs sector. This role in Chandler offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.