Job Description
General Manager - Hotel Operations
Location: Navi Mumbai
Experience Required: 1012 years in hospitality operations, with at least 35 years as GM or EAM of a 45 star property.
Role Overview
The General Manager will lead day-to-day operations of a flagship property, driving guest
satisfaction, financial performance, and team engagement.
Key Responsibilities
• Oversee all hotel operations Rooms, F&B, Front Office, Housekeeping, HR, and Finance.
• Drive operational KPIs, cost control, and revenue growth.
• Ensure high-quality guest experiences and brand compliance.
• Lead, coach, and develop cross-functional teams for service excellence.
• Collaborate with Group GM and corporate office for reporting and reviews.
• Monitor property P&L, budgets, and operational audits.
• Demonstrates complete ownership for outcomes, not just tasks.
• Acts with accountability, deliver results, not reasons.
• Brings a problem-solving mindset to every challenge.
• Takes initiative to identify opportunities for improvement and innovation.
• Fosters a culture of responsibility and continuous learning within your team.
Profile Requirements
• Graduate in Hotel Management or equivalent with 12+ years of hotel leadership
• experience.
• Hands-on experience managing end-to-end operations in a branded property.
• Strong finall understanding and customer orientation.
• Excellent communication and team leadership skills.
Location: Navi Mumbai
Experience Required: 1012 years in hospitality operations, with at least 35 years as GM or EAM of a 45 star property.
Role Overview
The General Manager will lead day-to-day operations of a flagship property, driving guest
satisfaction, financial performance, and team engagement.
Key Responsibilities
• Oversee all hotel operations Rooms, F&B, Front Office, Housekeeping, HR, and Finance.
• Drive operational KPIs, cost control, and revenue growth.
• Ensure high-quality guest experiences and brand compliance.
• Lead, coach, and develop cross-functional teams for service excellence.
• Collaborate with Group GM and corporate office for reporting and reviews.
• Monitor property P&L, budgets, and operational audits.
• Demonstrates complete ownership for outcomes, not just tasks.
• Acts with accountability, deliver results, not reasons.
• Brings a problem-solving mindset to every challenge.
• Takes initiative to identify opportunities for improvement and innovation.
• Fosters a culture of responsibility and continuous learning within your team.
Profile Requirements
• Graduate in Hotel Management or equivalent with 12+ years of hotel leadership
• experience.
• Hands-on experience managing end-to-end operations in a branded property.
• Strong finall understanding and customer orientation.
• Excellent communication and team leadership skills.
💡 Quick Summary
Seeking a career-building opportunity? The GM Operation - Hotel (Mahape) position is now open for candidates interested in the Hotel Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.