Job Description
We are looking for a GM Talent Acquisition with Lateral & Leadership hiring experience for a global BPO.
Job Profile:
Partner with Business, HR Business Partners and Resource Management Group in identification and prioritization of current & future talent needs, and the deployment of requisite recruiting strategy for fulfilment.
Ensure effective fulfilment for all Projects resulting in zero revenue loss.
Adhere to recruitment budgets and overall resourcing cost.
Manage key ratios of TAT, CPH, Joining Ratio, Referral contribution and infant attrition.
Develop, drive and execute comprehensive search strategies designed to recruit employees across levels and from respective candidate pools (i.e. competitive research, industry profile development, networking, campus hiring, direct sourcing, vendors, etc.).
Develop & manage strong search partners and assessment tools.
Drive Campus hiring and implement appropriate programs in order to hire top talent.
Monitor progress against the hiring and recruiting plans, and identifying ongoing areas of improvement and associated actions.
Manage specific projects as determined in the annual HR operating plan and participate in functional and cross-functional initiatives.
Establish strategy for improving quality of hire and retention of new hires.
Conduct interviews and drive hiring process with metrics to measure results.
Monitor and review recruiting KPIs to identify opportunities to improve performance results within the business.
Collaborate with HR business partners and business leaders to define appropriate specifications for approved immediate and future internal and external positions.
Provide insights to Business regarding industry trends, competitors and the consequent impact on talent landscape and recruitment strategy.
Resourcefulness to develop and implement recruitment programs ensuring effectiveness, consistency, and compliance with overall strategic planning
Put in place meaningful metrics, processes, and tools to measure and continuously improve the efficiency of the Talent Acquisition function.
Be the strategic partner to Business and functional Leaders in consultatively fulfilling their talent needs.
Ensure key business stakeholders are delighted with the right talent acquisition partnership model.
Defining a roadmap with a focus on building best-in- class Talent pool/pipeline for an Organization in its transformation journey.
Job Profile:
Partner with Business, HR Business Partners and Resource Management Group in identification and prioritization of current & future talent needs, and the deployment of requisite recruiting strategy for fulfilment.
Ensure effective fulfilment for all Projects resulting in zero revenue loss.
Adhere to recruitment budgets and overall resourcing cost.
Manage key ratios of TAT, CPH, Joining Ratio, Referral contribution and infant attrition.
Develop, drive and execute comprehensive search strategies designed to recruit employees across levels and from respective candidate pools (i.e. competitive research, industry profile development, networking, campus hiring, direct sourcing, vendors, etc.).
Develop & manage strong search partners and assessment tools.
Drive Campus hiring and implement appropriate programs in order to hire top talent.
Monitor progress against the hiring and recruiting plans, and identifying ongoing areas of improvement and associated actions.
Manage specific projects as determined in the annual HR operating plan and participate in functional and cross-functional initiatives.
Establish strategy for improving quality of hire and retention of new hires.
Conduct interviews and drive hiring process with metrics to measure results.
Monitor and review recruiting KPIs to identify opportunities to improve performance results within the business.
Collaborate with HR business partners and business leaders to define appropriate specifications for approved immediate and future internal and external positions.
Provide insights to Business regarding industry trends, competitors and the consequent impact on talent landscape and recruitment strategy.
Resourcefulness to develop and implement recruitment programs ensuring effectiveness, consistency, and compliance with overall strategic planning
Put in place meaningful metrics, processes, and tools to measure and continuously improve the efficiency of the Talent Acquisition function.
Be the strategic partner to Business and functional Leaders in consultatively fulfilling their talent needs.
Ensure key business stakeholders are delighted with the right talent acquisition partnership model.
Defining a roadmap with a focus on building best-in- class Talent pool/pipeline for an Organization in its transformation journey.
💡 Quick Summary
Seeking a career-building opportunity? The GM Talent Acquisition BPO position is now open for candidates interested in the Customer Care Executive sector. This role in Navi Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
