Job Description
- Drive Continuous Improvement
- Support the product team by encouraging continuous improvement and helping establish and maintain best practices across the team.
- Monitor Product Health and Progress
- Track and notify the team of major issues or blockers (e.g., product usage, health indicators, missed OKRs).
Note: You are not responsible for resolving these issues, only identifying and escalating them.
- Track Completion of Key Initiatives
- Notify relevant stakeholders when product improvement or cross-functional initiatives are completed.
- Surface any delays or missed milestones to the Head of Product.
- Tool Management - Manage and maintain tools used by the product team (e.g., JIRA, Confluence, Notion, etc.).
- Ensure consistent usage and tool hygiene.
- Maintain Up-to-Date Processes
- Ensure all product-related processes are current, clearly documented, and accessible to the team.
- Team Onboarding and Enablement
- Assist in onboarding new product team members by managing training material and ensuring quality and completeness.
- Regularly update and distribute learning materials - especially after workshops or process updates.
Knowledge Management:
- Ensure team members are kept up to date with the latest resources available through Learning Management Systems (LMS) or L&D tools.
- Maintain comprehensive and well-organized internal documentation.
Escalation and Accountability:
- Escalate to the Head of Product if any process, documentation, training, or deliverables are not being fulfilled in a timely manner
What We're Looking For:
- 1-3 years of experience in product operations, business operations, or project coordination
- Excellent organizational and communication skills
- A proactive mindset and ability to spot inefficiencies or gaps
- Strong familiarity with collaboration and tracking tools (e.g., Notion, JIRA, Confluence, LMS platforms)
- A process-oriented thinker with an eye for detail
- Experience working with product or cross-functional teams (preferred but not mandatory)
- Support the product team by encouraging continuous improvement and helping establish and maintain best practices across the team.
- Monitor Product Health and Progress
- Track and notify the team of major issues or blockers (e.g., product usage, health indicators, missed OKRs).
Note: You are not responsible for resolving these issues, only identifying and escalating them.
- Track Completion of Key Initiatives
- Notify relevant stakeholders when product improvement or cross-functional initiatives are completed.
- Surface any delays or missed milestones to the Head of Product.
- Tool Management - Manage and maintain tools used by the product team (e.g., JIRA, Confluence, Notion, etc.).
- Ensure consistent usage and tool hygiene.
- Maintain Up-to-Date Processes
- Ensure all product-related processes are current, clearly documented, and accessible to the team.
- Team Onboarding and Enablement
- Assist in onboarding new product team members by managing training material and ensuring quality and completeness.
- Regularly update and distribute learning materials - especially after workshops or process updates.
Knowledge Management:
- Ensure team members are kept up to date with the latest resources available through Learning Management Systems (LMS) or L&D tools.
- Maintain comprehensive and well-organized internal documentation.
Escalation and Accountability:
- Escalate to the Head of Product if any process, documentation, training, or deliverables are not being fulfilled in a timely manner
What We're Looking For:
- 1-3 years of experience in product operations, business operations, or project coordination
- Excellent organizational and communication skills
- A proactive mindset and ability to spot inefficiencies or gaps
- Strong familiarity with collaboration and tracking tools (e.g., Notion, JIRA, Confluence, LMS platforms)
- A process-oriented thinker with an eye for detail
- Experience working with product or cross-functional teams (preferred but not mandatory)
💡 Quick Summary
Seeking a career-building opportunity? The GoComet - Associate - Product Operations position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.