IDFC FIRST Bank


Branch Operations Manager-Micro Finance
IDFC FIRST Bank • New Delhi, Delhi • via LinkedIn
7 days ago
Full–time
No Degree Mentioned
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Job description
Job Title – Branch Operations Manager- MBL

Function/Business Unit – Micro Business Loan

Job Purpose

Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship

Roles & Responsibilities
• Responsible for managing Micro business loan Disbursement.
• To maintain TAT & Quality of the files at the time disbursement
• Checking and...
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Kotak Mahindra Bank


Gold Loan Relationship Officer
Kotak Mahindra Bank • Delhi • via JobzMall
₹10K–₹25K a month
Full–time
Apply directly on JobzMall
Job description
Kotak Mahindra Bank is looking for an experienced and customer-focused Gold Loan Relationship Officer to join our team. The successful candidate will be responsible for providing excellent customer service and building strong relationships with customers.To be successful in this role, the ideal candidate should possess excellent communication and interpersonal skills, as well as a sound knowledge of gold loan products. They should also be highly organized and able to prioritize tasks. An understanding of the financial industry and the ability to work in a fast-paced environment are essential.Qualifications:• Bachelor's degree in Finance, Economics or a related field• Minimum 3 years of experience in the financial services industry• Knowledge of gold loan products and related services• Excellent customer service and relationship building skills• Ability to work in a fast-paced environment• High level of organization and prioritization skills• Good knowledge of MS Office and other computer applicationsIf you are an enthusiastic and professional individual looking to join a team of experienced professionals, we look forward to receiving your application.

Responsibilities:

• Provide exceptional customer service and build strong customer relationships.
• Educate customers about various gold loan products and services.
• Develop and maintain a thorough understanding of the financial services industry, gold loan products, and related services.
• Ensure customer satisfaction and address any customer queries or complaints.
• Maintain a high level of organization and prioritize tasks effectively.
• Utilize MS Office and other computer applications to complete daily tasks.
• Monitor customer accounts and oversee gold loan operations.
• Participate in promotional activities to increase gold loan product awareness.
• Track and analyze customer data to improve customer service.
• Adhere to all regulations, policies, and procedures set by the bank.

Kotak Mahindra Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, ****** orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.