Job Description
Key Responsibilities:
Tour Planning & Execution: Assist in designing and arranging tours, including accommodations, transportation, and activities, based on client preferences.
Client Communication: Interact with clients via phone, email, or in person to understand their travel needs, answer queries, and provide itinerary details.
Booking Coordination: Handle booking processes with airlines, hotels, and tour operators, ensuring accuracy and prompt confirmations.
Travel Documentation: Assist clients in the preparation of necessary travel documents (e.g., visas, travel insurance, permits).
Customer Service: Provide excellent pre-tour and post-tour customer service, addressing client inquiries or complaints efficiently.
Itinerary Customization: Help in customizing travel itineraries according to client specifications and ensuring they meet the traveler’s preferences and budget.
Vendor Relations: Coordinate with hotels, guides, and local operators to ensure smooth travel experiences for clients.
Reporting & Feedback: Assist in preparing tour reports and collecting customer feedback for quality improvement.
Administrative Support: Maintain and update records, files, and databases of travel bookings and customer details.
Skills and Qualifications:
Educational Background: Bachelor's in Arts ( English) Bachelor’s degree in Tourism, Hospitality, or related field (preferred but not mandatory).
Communication Skills: Strong verbal and written communication skills; ability to interact effectively with clients and team members.
Attention to Detail: Ability to manage multiple bookings and travel arrangements with precision.
Customer-Oriented: Passionate about providing outstanding customer service and ensuring traveler satisfaction.
Tech Savvy: Basic knowledge of travel booking systems, Microsoft Office, and digital communication tools.
Team Player: Ability to work collaboratively within a team to deliver seamless travel services.
Problem-Solving: Ability to handle unexpected situations and resolve issues calmly and efficiently.
Adaptability: Willingness to learn and grow in a fast-paced travel environment.
Job Types: Full-time, Fresher
Benefits:
Provident Fund
Schedule:
Evening shift
Night shift
Weekend availability
Supplemental Pay:
Performance bonus
Work Location: In person
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
Provident Fund
Schedule:
Rotational shift
Weekend availability
Supplemental Pay:
Performance bonus
Experience:
total work: 1 year (Preferred)
Work Location: In person
Expected Start Date: 20/01/2026
💡 Quick Summary
Seeking a career-building opportunity? The Graduate Trainee position is now open for candidates interested in the Operator & Technician Jobs sector. This role in Coimbatore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operator & Technician Jobs is a plus.
