Job Description
Drive daily targets with accuracy & meeting the SLAs defined
Ensure the team meets its monthly and annual objectives
Coaching and development of team members
Manage career roadmap for team members
Drive calibration and training among/across teams
Resource planning to ensure resource capacity is maintained at optimum level
Publish Weekly / Monthly Dashboard on creatives handled to the leadership team.
Work closely with Operations & Training teams to drive continuous improvement initiatives
Participate and contribute in calls with International teams, the operational team meets & training sessions
Look for areas of opportunity / gaps in process to improve efficiencies
Work overtime when needed to meet critical deadlines
Complete adhoc tasks and projects as needed
Desired candidate profiles
Good execution and managerial skills
Ability to prioritize workload & meet deadlines
Focused and detail-oriented
Adaptability / Ability to Multi-Task
Exceptional communication skills (written & spoken)
Good MS Office Skills / Presentation Skills
Open to Feedback & Suggestions
Strive for excellence and have the ability to take quick decisions
Upgrade & Upskill self for effectively managing the overall process - possesses skills to establish, assess, modify/adjust, and routinely improve the process
Employment Type
FULLTIME
Industry Type
IT-Software / Software Services
Seniority Level
Mid-Senior-Level
Work Experience(in years)
7 - 12 Years
Education
Any Graduate
💡 Quick Summary
Seeking a career-building opportunity? The Graphic Designer Team Lead position is now open for candidates interested in the Web / Graphic Design Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Web / Graphic Design Jobs is a plus.
