Job Description
Full job description
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Effectively manage the daily reconciliation of the Hotel’s trading
Check and prepare reports and statistical information in accordance with service standards and auditing procedures during the night shift.
Represent the General Manager in their absence, holding responsibility for the smooth and efficient running of the Hotel's overnight operation
Ensure maximum guest satisfaction as well as the safety and security of the property.
Complete thorough audits of all daily revenue and postings, making the necessary adjustments to ensure accuracy of reporting.
Collate paperwork for departures, including credit card and company charges to be forwarded to Accounts department.
Process all management accounts as required.
Ensure that reservations details for in house-guests are recorded correctly, ie. room rates, dates of stay, authority to charge.
Complete relevant computer tasks in relation to Night Audit functions, including posting room charges and daily room revenue.
Complete 'back up' procedures to save all data.
Prepare and distribute relevant reports. Maintain hotel weekly and monthly statistics.
Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.
Provide supervision and support to the Front Office team and other departments when required.
Ensure that suitable crew levels are maintained at all times for the front office team. Authorise all departmental rosters and changes as required.
Ensure department policies and procedures are understood by all employees and observed in tasks performed.
Ensure effective communication of new and updated information regarding policies, rates and general hotel information.
Ensure strict procedures are followed for all cash/credit, cheque transactions, accounting and banking procedures, issue of keys and guest confidentiality.
Be proficient in the use of all front and back office equipment. Ensure preventative maintenance programs are in place.
Implement training programs for all employees, conduct induction and skills training.
Carry out reception duties as required.
Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.
Qualifications
Ensure all billing is accurate and correct monies are collected. Assist Finance Department, as required, in collection of monies owing from customers.
Ensure fast settlement of travel agents commissions and assist with the accounting as requested by the Finance Department.
Review guest files that are exceeding hotel limits and follow up.
Ensure thorough checks on shift banking and that correct cash handling procedures are followed.
Maintain the security of monetary floats and ensuring that cash handling procedures are strictly adhered to.
Facilitate the smooth running of the department through adequate supply of materials and equipment.
Adhere to the department budget through the Purchase Order System and inventory controls.
Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
Additional Information
Talent & Culture:
Complete all mandatory training through Accor Academy ‘Learn Your Way’.
Openly communicate with team members during regular briefings ensuring all relevant information is passed on.
Working rights in Australia.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Join our team and be part of creating unforgettable experiences for our guests.
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Effectively manage the daily reconciliation of the Hotel’s trading
Check and prepare reports and statistical information in accordance with service standards and auditing procedures during the night shift.
Represent the General Manager in their absence, holding responsibility for the smooth and efficient running of the Hotel's overnight operation
Ensure maximum guest satisfaction as well as the safety and security of the property.
Complete thorough audits of all daily revenue and postings, making the necessary adjustments to ensure accuracy of reporting.
Collate paperwork for departures, including credit card and company charges to be forwarded to Accounts department.
Process all management accounts as required.
Ensure that reservations details for in house-guests are recorded correctly, ie. room rates, dates of stay, authority to charge.
Complete relevant computer tasks in relation to Night Audit functions, including posting room charges and daily room revenue.
Complete 'back up' procedures to save all data.
Prepare and distribute relevant reports. Maintain hotel weekly and monthly statistics.
Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.
Provide supervision and support to the Front Office team and other departments when required.
Ensure that suitable crew levels are maintained at all times for the front office team. Authorise all departmental rosters and changes as required.
Ensure department policies and procedures are understood by all employees and observed in tasks performed.
Ensure effective communication of new and updated information regarding policies, rates and general hotel information.
Ensure strict procedures are followed for all cash/credit, cheque transactions, accounting and banking procedures, issue of keys and guest confidentiality.
Be proficient in the use of all front and back office equipment. Ensure preventative maintenance programs are in place.
Implement training programs for all employees, conduct induction and skills training.
Carry out reception duties as required.
Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.
Qualifications
Ensure all billing is accurate and correct monies are collected. Assist Finance Department, as required, in collection of monies owing from customers.
Ensure fast settlement of travel agents commissions and assist with the accounting as requested by the Finance Department.
Review guest files that are exceeding hotel limits and follow up.
Ensure thorough checks on shift banking and that correct cash handling procedures are followed.
Maintain the security of monetary floats and ensuring that cash handling procedures are strictly adhered to.
Facilitate the smooth running of the department through adequate supply of materials and equipment.
Adhere to the department budget through the Purchase Order System and inventory controls.
Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
Additional Information
Talent & Culture:
Complete all mandatory training through Accor Academy ‘Learn Your Way’.
Openly communicate with team members during regular briefings ensuring all relevant information is passed on.
Working rights in Australia.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Join our team and be part of creating unforgettable experiences for our guests.
💡 Quick Summary
Seeking a career-building opportunity? The Grosvenor Hotel Adelaide-Night Manager position is now open for candidates interested in the Bank Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.