Job Description
Please read the JOB Description.
Kindly fill out the form for submitting your Candidature. Anyone not filing the form will not be considered for the position.
Form - https://forms.gle/TAaB7VozrnFHtAte+
• Location - Please select the nearest Airport as your preferred work location.
Customer Service – Job purpose:
To carry out safe and secure on-time operations in accordance with the ground operations manual and all applicable procedures.
Key responsibilities and accountabilities:
Assist customers through all procedures related to arrivals & departures in the following activities.
Reservations & ticketing:
• Making reservations across the counter.
• Selling of tickets.
• Remitting cash to the concerned department.
• Answering customer queries over the telephone.
Departures
• Attend the pre–flight and post-flight briefings.
• Setting up check-in counters.
• Screening of checked-in baggage.
• Maintain high quality of Check-in procedures.
• To assist customers with special requests.
Arrivals
• To assist customers with special requests.
• To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
• Coordination with the baggage vendor for the damaged bags.
• Follow up with the en-route stations regarding lost baggage.
Post-flight departure
• Filing of all necessary flight papers.
• Any other responsibility assigned by the management from time to time.
Requirements -
• Should have good Communication skills.
• Should have completed their Graduation.
• Should be excellent in Grooming and Dressing
Kindly fill out the form for submitting your Candidature. Anyone not filing the form will not be considered for the position.
Form - https://forms.gle/TAaB7VozrnFHtAte+
• Location - Please select the nearest Airport as your preferred work location.
Customer Service – Job purpose:
To carry out safe and secure on-time operations in accordance with the ground operations manual and all applicable procedures.
Key responsibilities and accountabilities:
Assist customers through all procedures related to arrivals & departures in the following activities.
Reservations & ticketing:
• Making reservations across the counter.
• Selling of tickets.
• Remitting cash to the concerned department.
• Answering customer queries over the telephone.
Departures
• Attend the pre–flight and post-flight briefings.
• Setting up check-in counters.
• Screening of checked-in baggage.
• Maintain high quality of Check-in procedures.
• To assist customers with special requests.
Arrivals
• To assist customers with special requests.
• To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
• Coordination with the baggage vendor for the damaged bags.
• Follow up with the en-route stations regarding lost baggage.
Post-flight departure
• Filing of all necessary flight papers.
• Any other responsibility assigned by the management from time to time.
Requirements -
• Should have good Communication skills.
• Should have completed their Graduation.
• Should be excellent in Grooming and Dressing
💡 Quick Summary
Seeking a career-building opportunity? The Ground Staff position is now open for candidates interested in the MIS Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
