Job Description
From zillenials to millennials, stalwarts to newbies – our doors are never closed to those who are as curious as us.
Drop us a line if you wish to join the 4AM tribe. We look forward to fresh minds and new connections always.
Group Account Director (Client Servicing) - Mumbai
We are looking for a seasoned client servicing professional from a Integrated background.
You are expected to be a strategic client contact and advisor, with visible ongoing engagement with key clients. You should understand strategic planning and have a bend towards consumer insight mining. Whilst retention and growth of accounts is a key responsibility, you will also be expected to lead new business pitches.
RESPONSIBILITIES:
• Oversee and maintain client relationship, performance, and P&L for multiple accounts for Mumbai location
• Provide strategic insights and direction to the internal team and client
• Responsible for client satisfaction and client delight and revenue growth of targeted accounts
• Design/ adapt processes to increase internal efficiency and timely delivery of projects
• Conduct regular status reviews with clients and internal team
• Mentor and guide the Brand team
SKILLS, ABILITIES and BACKGROUND:
• Have an entrepreneurial mindset – be hungry for growth and have a sense of urgency
• Track record of growing and developing relationships with client companies and a history of enthusiasm in adding value to these relationships
• Be able to lead pitches and work for growth of business
• Proven track record of team management
• Have at least 8-10 years’ experience in Client Servicing in a mainline agency
• Excellent verbal and written communication skills
• Strong presentation and interpersonal skills
COMPENSATION:
Commensurate with talent and experience
Drop us a line if you wish to join the 4AM tribe. We look forward to fresh minds and new connections always.
Group Account Director (Client Servicing) - Mumbai
We are looking for a seasoned client servicing professional from a Integrated background.
You are expected to be a strategic client contact and advisor, with visible ongoing engagement with key clients. You should understand strategic planning and have a bend towards consumer insight mining. Whilst retention and growth of accounts is a key responsibility, you will also be expected to lead new business pitches.
RESPONSIBILITIES:
• Oversee and maintain client relationship, performance, and P&L for multiple accounts for Mumbai location
• Provide strategic insights and direction to the internal team and client
• Responsible for client satisfaction and client delight and revenue growth of targeted accounts
• Design/ adapt processes to increase internal efficiency and timely delivery of projects
• Conduct regular status reviews with clients and internal team
• Mentor and guide the Brand team
SKILLS, ABILITIES and BACKGROUND:
• Have an entrepreneurial mindset – be hungry for growth and have a sense of urgency
• Track record of growing and developing relationships with client companies and a history of enthusiasm in adding value to these relationships
• Be able to lead pitches and work for growth of business
• Proven track record of team management
• Have at least 8-10 years’ experience in Client Servicing in a mainline agency
• Excellent verbal and written communication skills
• Strong presentation and interpersonal skills
COMPENSATION:
Commensurate with talent and experience
💡 Quick Summary
Seeking a career-building opportunity? The Group Account Director |Client Servicing position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.