Group Information Technology Manager-Portugal Hotels

Job Title: IT Group Manager

Location: Portugal

Industry: Hospitality / Hotel Group

Reports To: Group CIO / Executive Leadership

Job Summary:

We are seeking a dynamic and experienced IT Group Manager to oversee and lead the IT function across a portfolio of 5–6 hotels in Portugal. This role requires a seasoned professional from the hospitality industry, with a strong background in managing both IT infrastructure and applications within multi-property hotel environments.

The successful candidate will play a key role in shaping the group’s technology strategy, driving innovation through AI and automation, and building high-performing IT teams to support business growth and guest excellence.

Key Responsibilities:

• Lead and manage IT operations across 5–6 hotel properties in alignment with the group’s business objectives

• Design and implement strategic IT plans and initiatives, ensuring scalable and future-ready infrastructure

• Evaluate, recommend, and deploy the latest technologies, with a focus on AI, automation, and customer-centric solutions

• Collaborate with senior leadership to drive technology transformation and digital innovation across properties

• Oversee both infrastructure (networks, systems, security) and application (PMS, POS, CRM, ERP) landscapes

• Manage IT budgets, vendor relationships, and service-level agreements (SLAs)

• Recruit, mentor, and manage IT team members across hotel sites, aligning deployment based on skills and growth potential

• Ensure IT compliance, cybersecurity standards, and data privacy regulations are met

Key Requirements:

• Minimum 8–10 years of IT experience within the hospitality industry, with proven leadership managing multiple hotel properties

• Strong understanding of both IT infrastructure and application ecosystems

• Knowledge and application of AI and automation tools in hotel operations (guest services, pricing, personalization, etc.)

• Exposure to international work environments or global hospitality brands preferred

• Excellent people management and cross-functional collaboration skills

• Strong communication, problem-solving, and decision-making abilities

• Degree in Computer Science, Information Systems, or related field

Preferred:

• Experience with leading hotel tech platforms (e.g., Opera, Oracle Hospitality, Mews, etc.)

• Certifications in project management or cybersecurity (e.g., PMP, CISSP)