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Australian Retirement Trust
Take hold of a monster opportunity and join ART Life Operations Team as a Group Life Claims Leader. If you’re a good fit for this role and live in Brisbane, Sydney or Melbourne, we’d love you to apply.
Why join us?
You'll get 14% super as standard, to help your future come alive.
Unleash your potential and build a career to be proud of through excellent training and development opportunities.
Balance your work between in-person days at our purpose-built hubs and working from home.
In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.
About the role
We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As a key member of our Claims Leadership Group, lead an end-to-end claims team dedicated to delivering innovative, compassionate and high-quality claims management. You’ll play a critical role in technical decision-making and fostering a culture where our people thrive—and where members receive exceptional care and support. In this permanent opportunity, you'll:
Lead and support a high performing claims team to deliver outstanding outcomes.
Provide technical oversight, including claim file decision making, reviews and board delegated approvals.
Implement best practice claims management aligned with ART Life policies, product rules and reinsurance guidelines.
Build capability through coaching, mentoring and partnering with QA
Support strategic initiatives, projects, and change management activities.
Ensure risks are identified, managed and mitigated within the claims function.
About you
You’re a confident and empathetic leader with deep expertise in life insurance claims and a passion for helping people. You thrive in environments where you can coach others, manage complexity and drive meaningful improvement. It's quite likely you tick some of the following boxes too:
Extensive experience in Group Life claims assessment, including complex case management.
Expert knowledge of group insurance products, regulatory frameworks and industry standards.
Strong ability to interpret and apply policy terms, legislation and contractual agreements.
Proven leadership experience with the ability to motivate, coach and develop teams.
Analytical capability to identify trends, insights and emerging risks using dashboards and reporting.
Tertiary qualifications in Business or a related discipline (desirable)
About us
Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.
Apply online now
Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Applications close 11pm Monday 6 April 2026.
We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.
Start of main content
work from home
city, state/territory, postcode or 'remote'
work from home jobs
2,000+ jobs
Payments & Sundry Billing - Support Officer
Water Corporation
Balcatta WA 6021
Annual leave
Salary packaging
Work from home
Year 7-10 Maths Assistant Tutor
Contour Education
Mount Gravatt QLD
Subscriptions
Birthday leave
View similar jobs with this employer
Senior Credit Services Officer
Capricorn Society Limited
Perth WA
Parental leave
Gym membership
Employee rewards program
Wellness program
Banking & Financial Institutions Sector Growth Manager
Allens
Melbourne VIC
On-the-job training
Parental leave
Health insurance
Gym membership
Employee assistance program
Senior Claims Managers
Australian Retirement Trust
Brisbane QLD 4000
Client Associate, Managed Funds Services – Perpetual Corporate Trust
Perpetual Limited
Sydney NSW
Transportation links
Work from home
Corporate Governance Specialist
Fraser Coast Regional Council
Hervey Bay QLD 4655
Parental leave
Employee discount
Employee assistance program
Work from home
Maternity leave
SENIOR HR ADVISOR
HBF Health
Perth WA
Health insurance
Paid volunteer leave
Work from home
FACEM with for DEMT or EM Deputy Director roles
ECHUCA REGIONAL HEALTH
Australia
Insurance and Underwriting Officer
Australian Retirement Trust
Brisbane QLD 4000
Senior Finance Business Partner - Commercial Excellence
Australian Retirement Trust
Australia
Senior AML Analyst – Perpetual Corporate Trust
Perpetual Limited
Sydney NSW
Transportation links
Work from home
Group Life Claims Leaders
Australian Retirement Trust
Brisbane QLD 4000
Creative Lead
Happy Humans Consulting
Sydney NSW
Work from home
Registered Health Professional - Therapist
Macquarie University Hospital
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Salary packaging
Work from home
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Firstclass.com.au
Sydney NSW
Consultant, Platform - Perpetual Digital
Perpetual Limited
Sydney NSW
Transportation links
Work from home
Team Leader - Member Services
Australian Retirement Trust
Brisbane QLD 4000
Digital Enablement Manager
Allens
Melbourne VIC
On-the-job training
Parental leave
Health insurance
Gym membership
Employee assistance program
HEAD OF TECHNOLOGY RISK & OPERATIONAL RESILIENCE
HBF Health
Sydney NSW
Health insurance
Paid volunteer leave
Work from home
Industry Mentor: Southeast Asia Intelligence (SEAQ) - Remote
RMIT Online
Remote
Engineering and Technical Services Manager
Swan Hill Rural City Council
Swan Hill VIC 3585
Parental leave
Annual leave
Gym membership
Salary packaging
Group activities
Work from home
Performance Specialist
Australian Retirement Trust
Brisbane QLD 4000
Team Member
Fraser Coast Regional Council
Tiaro QLD
Parental leave
Employee discount
Employee assistance program
Work from home
Maternity leave
Education Committees Officer
The Royal Australian College of General...
Melbourne VIC
Annual leave
Salary packaging
Paid volunteer leave
Training program
People also searched:
Employers: Post a Job
Australian Retirement Trust
Take hold of a monster opportunity and join ART Life Operations Team as a Group Life Claims Leader. If you’re a good fit for this role and live in Brisbane, Sydney or Melbourne, we’d love you to apply.
Why join us?
You'll get 14% super as standard, to help your future come alive.
Unleash your potential and build a career to be proud of through excellent training and development opportunities.
Balance your work between in-person days at our purpose-built hubs and working from home.
In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.
About the role
We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As a key member of our Claims Leadership Group, lead an end-to-end claims team dedicated to delivering innovative, compassionate and high-quality claims management. You’ll play a critical role in technical decision-making and fostering a culture where our people thrive—and where members receive exceptional care and support. In this permanent opportunity, you'll:
Lead and support a high performing claims team to deliver outstanding outcomes.
Provide technical oversight, including claim file decision making, reviews and board delegated approvals.
Implement best practice claims management aligned with ART Life policies, product rules and reinsurance guidelines.
Build capability through coaching, mentoring and partnering with QA
Support strategic initiatives, projects, and change management activities.
Ensure risks are identified, managed and mitigated within the claims function.
About you
You’re a confident and empathetic leader with deep expertise in life insurance claims and a passion for helping people. You thrive in environments where you can coach others, manage complexity and drive meaningful improvement. It's quite likely you tick some of the following boxes too:
Extensive experience in Group Life claims assessment, including complex case management.
Expert knowledge of group insurance products, regulatory frameworks and industry standards.
Strong ability to interpret and apply policy terms, legislation and contractual agreements.
Proven leadership experience with the ability to motivate, coach and develop teams.
Analytical capability to identify trends, insights and emerging risks using dashboards and reporting.
Tertiary qualifications in Business or a related discipline (desirable)
About us
Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.
Apply online now
Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Applications close 11pm Monday 6 April 2026.
We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.
💡 Quick Summary
Seeking a career-building opportunity? The Group Life Claims Leaders position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
