Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

Job Description

At WNS, the Business Partner team partners the business leaders of a function or service to craft, execute and drive the delivery of the firm’s Talent strategy. You will play a key role in helping business drive performance, develop talent and retain key talent. You would work on initiatives like succession planning, performance management, compensation planning etc. among the many activities you will be a part of. You are expected to work with the business to drive solutions to core business problems from a Talent standpoint What You Will Do: You will be aligned to an account / cluster of account and serve as a SPOC for all Talent related initiatives. You will provide strategic and consultative Talent services to business leaders while managing the overall delivery of Talent services from the Business Partner organization Partner with the business to identify, develop and deploy Talent to ensure that Talent resources and services are aligned with the business strategy Collaborate with business leadership to forecast and plan for short-, medium-, and long-term headcount needs, for both growth and reductions Develop an effective workforce development plan and collaborate with the Talent Acquisition and Learning and Development COEs and the deployment team to implement. Partner with the business leaders to ensure that resource management practices and protocols support and drive the client’s business, market, and talent strategies. Collaborate with Learning & Development CoE and Learning Business Partners and build Talent development strategies to ensure a development culture. Partner with Business and Learning Partners on the creation and execution of Growth & Development programs that deliver education, experiences, and exposure opportunities Work with business leaders and HR Shared Services Teams to establish regular cadence/calendar of talent communications and collaborate to determine the strategy for providing key messaging to the business. This will also involve employee connects and engagement strategies. Engage to measure employee sentiment and catalyze action plans. Serve as a cultural steward and continuously monitor and communicate organizational culture and engagement to the business to foster a culture that creates competitive advantage for the business while ensuring HR Services are aligned with culture and various compliance regulations Review and manage the HR BU People budget in accordance with the overall Talent budget requirements Ensure adewuate and on time availability of resources in partnership with the recruitment teams – On Time , at the right Price of the right Quality. Design and execute Projects around revenue , cost and compliance to support business goals. Innovate people solutions to change , improve and enhance people delivery systems to support business objectives. To advise . provide consultative inputs around the present and the future for the business with regard to people dependent levers and related agenda items. Managing Relationships Collaborate with the various COEs on Talent initiatives that impact the business (e.g., Diversity and Inclusion, Global Mobility, Development) Align compensation / rewards to the business strategies / industries and collaborate with the Total Rewards COE on compensation scenarios and year-end compensation activities Partner with the business and OD COE to plan for and drive the annual performance management process (goal setting, mid-year and year-end) Partner and collaborate with Global HR Business Partners on Talent initiatives and programs Collaborate with the COEs and Support Services to develop solutions that seamlessly address key business issues Change management and risk mitigation Redesign organizational structures around strategic objectives and consult with the business to realign the deployment of Talent; build change capability within the business Advise business on Talent related impact of strategic business/organizational changes and drive associated change management efforts Identify, evaluate and manage Talent risks that may arise and plan as appropriate to mitigate issues Enable organizational changes including growth, M&A,and process change Develop change management plan for launch of new Talent initiatives People Development Providing coaching, mentoring and support, ensuring effective on-boarding and on-the-job training of new joiners in the Total Rewards (C&B) Counseling and performance management of reportees Knowledge management and upskilling of all team members Qualifications: Required Education: MBA or Equivalent Degree Preferred Certifications like SHRM, PHR, SPHR etc. Experience: 10+ years Skills: Program implementation experience is key-Exposure across all HR functions will be preferred -Ability to drive decision making and working with the senior leadership-Excellent verbal and written communication skills, good command over English-Experience dealing with senior executives in a large matrixed organization-Ability to drive consensus and support for efforts across disparate groups, lead stakeholders to a common goal-Ability to partner with business and provide critical advice for decision making-Ability to network with relevant stakeholders and build strong relationships, leveraging support from team members and providing them guidance-Exemplary planning, project management and execution skills-Ability to analyze data and make sound observations and recommendations Opportunities: At WNS, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. Benefits At WNS, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. WNS’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Corporate citizenship WNS is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Qualifications

Post Graduate / MBA - Human Resources