Group Manager| Service Delivery General Mgmt

💰 ₹18,000 - ₹28,800 (Est.) 📍 Pune

Job Description

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - +7% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We welcome you to apply When applying to this general posting, our expert BNY Mellon Talent Acquisition Team may also review your resume for consideration across other open roles within the company.

We're seeking future team members for our Alternatives Investment Transfer Agency Operations with roles located in Pune in HYBRID positions.

You'll make an impact in the following ways:
• Manages a medium to large-sized team or multiple small Fund Administration teams. Handles any/all aspects of client accounts, handling correspondence, transaction processing, payments, problem resolution, Management reporting & oversight
• Responsible for the financial and human resources for the unit and ensures assigned teams are operating effectively to meet unit goals and objectives.
• Serves as a top level of support for external clients who were not able to have problems resolved at a lower level.
• Manages and provides leadership to assigned personnel along with providing technical and advisory guidance.
• Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented.
• Lead ops process improvement outcomes to improve the experience for all stakeholders and clients
• Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
• Provides input into departmental budgets and planning. May develop business plans for team/group operations.
• Increase Risk and Control awareness including - cyber, fraud, culture and conduct in Operations and responsible for risk mitigation and remediate gaps in risk & control.
• Interacts with Tech partners, client & product services and other operating units to make certain that deliverables and expectations are met or exceeded.
• Foster a flexible work environment where engagement, advancement and mobility are made possible through robust avenues for career development.

To be successful, we're seeking interest in the follow areas:
• Bachelor's degree or the equivalent combination of education and experience is required.
• 15-20 years of total work experience in Investment Banking domain with at least 5-7 years in management. Experience in Transfer Agency Alternatives Investments Private Equity & Hedge Funds is preferred.
• Strong communication skills.
• Inclined to continuously improving ops process via digitization, process re-engineering, agile, RPA, other solutions
• Elevate People experience – Staff welfare and Engagement, Talent retention, Career progression, Hiring right talent

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:
• Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg's Gender Equality Index (GEI)
• , Disability: IN – 100% score
• 100 Best Workplaces for Innovators, Fast Company
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• CDP's Climate Change 'A List'

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans

💡 Quick Summary

Seeking a career-building opportunity? The Group Manager| Service Delivery General Mgmt position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.

Sponsored

Job Details

Company Name: BNY Mellon

Frequently Asked Questions

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The expected salary for Group Manager| Service Delivery General Mgmt in Pune is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Group Manager| Service Delivery General Mgmt is an on-site position based in Pune. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Group Manager| Service Delivery General Mgmt. Previous experience in Bank Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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