Job Description
Full job description
About us
Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and eclectic culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne Plaza Melbourne is ideally located on the Yarra River, only steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne with its popular cafes and markets.
What's the job
Groups & Events Coordinator role is responsible for delivering the overall catering and groups business, by ensuring seamless end to end management from initial enquiry, through event planning, onsite groups and events and finalising of event.
The key focus of this role will be coordinating and finalizing all requirements for Groups & Events business prior to event commencement. This person will be responsible for managing a range of hotel groups and events business including weddings, sporting teams, groups and small corporate meetings.
This role will also have responsibility for quoting and successfully converting new and repeat business for Crowne Plaza Melbourne through effective relationship building, revenue maximization and conversion with the support of Sales Team. Ensure timely and personalised quoting to all meeting & group enquiries, with effective follow up to ensure conversion. Demonstrate sales skills during all levels of sales process to maximize Total Revenue performance.
What we need from you
Minimum diploma in Hotel Management, Sales & Marketing or related field preferred
Hotel, Tourism and Hospitality experience preferred
Hotel Systems knowledge i.e. Delphi, Opera or similar preferable
Demonstrated proven ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Experience in managing multi-stakeholder relationships in a matrix environment which offers an environment of multiplicity, uncertainty, and change
Ability to work across multiple diversified business units and market segments
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, ****** orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
About us
Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and eclectic culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne Plaza Melbourne is ideally located on the Yarra River, only steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne with its popular cafes and markets.
What's the job
Groups & Events Coordinator role is responsible for delivering the overall catering and groups business, by ensuring seamless end to end management from initial enquiry, through event planning, onsite groups and events and finalising of event.
The key focus of this role will be coordinating and finalizing all requirements for Groups & Events business prior to event commencement. This person will be responsible for managing a range of hotel groups and events business including weddings, sporting teams, groups and small corporate meetings.
This role will also have responsibility for quoting and successfully converting new and repeat business for Crowne Plaza Melbourne through effective relationship building, revenue maximization and conversion with the support of Sales Team. Ensure timely and personalised quoting to all meeting & group enquiries, with effective follow up to ensure conversion. Demonstrate sales skills during all levels of sales process to maximize Total Revenue performance.
What we need from you
Minimum diploma in Hotel Management, Sales & Marketing or related field preferred
Hotel, Tourism and Hospitality experience preferred
Hotel Systems knowledge i.e. Delphi, Opera or similar preferable
Demonstrated proven ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Experience in managing multi-stakeholder relationships in a matrix environment which offers an environment of multiplicity, uncertainty, and change
Ability to work across multiple diversified business units and market segments
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, ****** orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
💡 Quick Summary
Seeking a career-building opportunity? The Groups & Events Sales Coordinator | Full Time | Crowne Plaza Melbourne position is now open for candidates interested in the Event Management Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.