Growth & Client Success Associate

💰 ₹18,000 - ₹28,800 (Est.) 📍 Mumbai 🕐 3 days ago

Job Description

Position Name : Growth and Client Success Associate

Location: Sector 6, Noida

Mode: On-Site

Job Description

We are looking for ambitious, energetic individuals who are eager to build a career in business growth, client relations, and revenue strategy. This role goes beyond traditional sales—it focuses on understanding client needs, building long-term relationships, and driving business growth through smart communication and strategic thinking.

Whether you’re a fresher looking to kickstart your career or someone with early experience in sales, this role offers a fast-track path to learning, growth, and leadership.

This role acts as the central bridge between Lead Generation, Sales, Post-Sales, and Delivery Teams , ensuring that potential clients are effectively engaged, qualified, and smoothly transitioned into successful project delivery.

The position ensures that new leads are nurtured, clients are properly onboarded, and orders are fully verified before execution , preventing delivery failures, refund situations, and client dissatisfaction.

By combining lead engagement with delivery governance , this role strengthens the company’s revenue pipeline, operational quality, and long-term client retention.

Key Responsibilities
• Engage with potential clients across domestic and international markets
• Understand client requirements and recommend suitable solutions
• Drive lead conversion through effective communication and relationship-building
• Manage end-to-end client lifecycle—from first interaction to closure and retention
• Collaborate with marketing and operations teams to optimise lead quality and conversion
• Maintain CRM records and track performance metrics
• Contribute ideas to improve sales strategies and customer experience
• Conduct research to identify potential clients across multiple channels.
• Utilize social media platforms, professional networks, and referrals to identify prospective leads.
• Develop ethical and innovative strategies to obtain contact information of potential clients and decision-makers .
• Build and maintain a structured database of prospects for business development activities.
• Continuously expand the company's lead pipeline through networking and outreach initiatives
• What We’re Looking For
• Excellent communication skills (verbal & written)
• Confidence in interacting with clients (including international clients, if applicable)
• Strong persuasion and negotiation skills
• Learning mindset and adaptability in a fast-paced environment
• Basic understanding of sales or customer interaction (internship experience is a plus)
• Self-driven with a results-oriented approach

What Makes This Role Different
• Not just sales, focus on growth, strategy, and client success
• Exposure to international markets and clients
• Structured training program (up to 3 months)
• Clear career progression path into leadership roles
• Hands-on experience with real business challenges

Perks & Benefits
• Performance-based incentives (high earning potential)
• Learning & development support
• Fast career growth opportunities
• Collaborative and energetic work culture
• Mentorship from experienced leaders
• 3 months of professional training

Why Join Us?

This is an opportunity to build a strong foundation in business, communication, and strategy while working in a dynamic and growth-driven environment. If you’re someone who enjoys interacting with people, solving problems, and driving results—this role is for you.

💡 Quick Summary

Seeking a career-building opportunity? The Growth & Client Success Associate position is now open for candidates interested in the Media & Communication sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Media & Communication is a plus.

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Frequently Asked Questions

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The expected salary for Growth & Client Success Associate in Mumbai is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Growth & Client Success Associate is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Growth & Client Success Associate. Previous experience in Media & Communication is a plus. Freshers may also apply depending on the employer's requirements.
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