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GSA - Front Office

Place of work Work from home
Contract type Full-time
Start date 2 hours ago
Salary 34,000

Job details

Job description, work day and responsibilities

Front Office Operation
• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
• Liaise closely with other relevant departments to ensure that guests requests and needs are met
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
• Handle guests’ complaints and comments tactfully and efficiently

The position is suitable for candidates with education

This position is suitable for fresh graduate
Company Name: Accor
You will be redirected to another website to apply.
Apply On Website
Offer ID: #1290193, Published: 2 hours ago, Company registered: 3 weeks ago

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