Gsa - Housekeeping (Urgent Search)

Grand Mercure Bangalore offers 126 suite-style rooms with in-built kitchenettes, providing the perfect blend of privacy and luxury. Our suites are modern, tasteful, and relaxing, catering to both leisure and business purposes.

Bright and spacious, our rooms feature flat-screen televisions, DVD players, music systems, Wi-Fi, and 24-hour room service. Grand Mercure is renowned for its passion for food and wine, with The Verandah, our Global Cuisine restaurant, and By The Blue, our poolside RestoBar, offering inspired Indian cuisine.

About the Role

We are seeking a dedicated and customer-focused Guest Service Associate - Housekeeping to join our team in Bengaluru, India. As a GSA - Housekeeping, you will be at the heart of our hotel operations, ensuring that our guests enjoy a clean, comfortable, and memorable stay.

Your key responsibilities will include:

• Clean and maintain assigned guest rooms and public areas to the highest standards of cleanliness and hygiene.

• Take ownership of guest privacy and belongings while delivering exceptional service.

• Anticipate and respond promptly to guest requests and needs.

• Replenish guest supplies and amenities in rooms.

• Report any damages, malfunctions, or maintenance issues to the supervisor.

• Maintain cleaning equipment and supplies in proper condition.

• Prepare and maintain accurate room status reports and daily productivity logs.

• Contribute to creating a positive and welcoming environment for guests.

• Adhere to all safety and security protocols.

Requirements

To be successful in this role, you will need:

• A degree or diploma in Hotel Management.

• Minimum 1 year of relevant experience.

• A warm and caring personality, with previous housekeeping experience an asset.

• The ability to anticipate and focus attention on guest needs, being professional and welcoming.

• Excellent organizational skills and time management.

Diversity and Inclusion

At Accor, diversity and inclusion mean welcoming each individual and respecting their differences by giving priority to qualities and skills when extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions, and to promote the development of all people, including those with disabilities. When applying, please do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.