Job Description
Hours – 7 hours per day, 35 hours per week
WFH set-up: This is available once the induction period is completed, and the supervisor is satisfied the person can work independently. 3 days office and 2 days at home (contractor to ensure they have suitable set up to work from home)
Key Accountabilities
Conduct visits to represented people as part of the decision-making process and understand the views, will and preferences of the represented person, developing and implementing decision-making plans, procedures and activities that attempt to resolve issues.
Provide information to the public as well as respond to enquiries by professional staff, service providers and customers.
Make, implement and monitor decisions within delegated authority to best serve the interests of people under guardianship while adhering to legislation and procedural guidelines of the Public Guardian
Undertake actions mostly of an individual case-related nature and conduct activities based on agreed action plans with the guidance of their supervisor and the Manager.
Develop knowledge and experience of local services and key support infrastructure. Understand regional demographics, socio-economic profile and community needs.
Ensure guardianship matters are monitored and appropriate actions taken in line with the individual guardianship order, relevant policy, standards and the Guardianship Act 1+87 (NSW). This includes identifying matters for early discharge to be taken to the Tribunal.
Ensure the exchange of information with represented people, family, and key stakeholders is accurate and timely and at all times compliant with relevant legislation including the Privacy and Personal Protection Information Act 1++8, the Health Records and Information Privacy Act 2002 and the State Records Act 1++8.
Prepare well-reasoned reports to the Guardianship Division of the NSW Civil and Administrative Tribunal (NCAT) on relevant matters and attend hearings where required.
Key Challenges
In complex and urgent situations apply standard practice and policy to provide a responsive and timely service that meets the immediate and ongoing needs of the represented person. It may be necessary to work with key stakeholders, including other delegated guardianship staff to support the decision-making process.
Work collaboratively and respond to customers and stakeholders in a responsible and empathetic manner on a range of issues.
Guardian’s seek the views of the customer and significant others where relevant, liaising with service providers as to the range of options available to the customer, or negotiating treatment plans with medical and dental practitioners to achieve the best possible outcome for the customer in line with the Principles of the Guardianship Act.
If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 +5+6 / uvez.ahmed@talentinternational.com for a confidential discussion.
💡 Quick Summary
Seeking a career-building opportunity? The Guardian position is now open for candidates interested in the Work from home Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
