GUCCI Senior Operations Controller - Meatpacking

Full job description
Summary
If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.
Job Description
Role Mission
The Gucci Senior Operations Controller is responsible for providing operational support to the business by overseeing an efficient stockroom to ensure accurate inventory and the ability to prioritize the process of providing clients with exceptional service by supporting the selling process as needed.
Key Accountabilities
Operations
Execute shipping and receiving process and report any issues to Store Director or Operations Manager, taking the necessary steps to resolve;
Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages;
Ensure an accurate and organized store inventory at all times – oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager;
Develop and share ideas to increase efficiency and reduce operational costs;
Support the team in the selling process, ensuring the highest level of client experience;
Print and ticket merchandise, returns, and price adjustments;
Process repairs and damages on a timely basis according to company guidelines;
Assist with physical maintenance of the boutique when needed;
Pack, handle, and store merchandise according to Gucci standards;
Support store initiatives and projects on an as needed basis;
Follow all company policies and procedures.
Key Requirements
Minimum 2-3 years of retail experience, luxury or contemporary preferred;
Supervisory experience a plus;
Excellent written and communication skills;
Previous experience in retail or other service-related industry is preferred;
Ability to analyze information, identify business priorities, and problem solve;
Works with a high degree of integrity and strong ethic;
Ability to manage multiple tasks in a fast-paced environment;
Excellent organizational skills and attention to detail;
Experienced with technology to utilize internal retail systems and shipping software programs;
Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes;
Team player attitude.
Key Behaviors to Amplify What We Do
Explore
Considerate Thinker
Sees the big picture and understands how own actions and decisions impact others and the organization as a whole
Solutions Developer
Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions
Deliver
Accountable Achiever
Actively gets things done, raising the bar for performance, and taking accountability for own actions
Agile Advocate
Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals
Connect
Connection Builder
Builds trust-based relationships across boundaries and encourages collaboration
Adapts own style to communicate impactfully
People Enabler
Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness
Build
Continuous Learner
Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort
Talent Builder
Provides constructive and on-going feedback, coaches and helps others to achieve their full potential
Work Authorization
Qualified candidates must have the proper work authorization to work in the United States