Guest Experience Host
Discover a career fuelled by possibility at Travel + Leisure Co., If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Coffs Harbour team as a Guest Experience Host today!
How You’ll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
Discounted hotel stays across the world
Subsidised Private Health Insurance (upon successful completion probation period)
Professional development funding
Base hourly rate coupled with performance based incentives
Monthly, Quarterly and Yearly Recognition Programs
How You'll Shine
As a Guest Experience Host, you will be responsible for the day to day operation of the front desk. This includes greeting and registering of owners and guests, providing information on local area attractions, completion of all department related paperwork and using all communication equipment including telephones, facsimiles and computers.
What You’ll Bring
To be successful in this role, you will be:
Previous experience within a similar hotel position
Genuine passion for customer service and the local area
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
High levels of computer literacy
Previous experience with a PMS system (Opera) advantageous
Have the ability to recognize and solve problems in the workplace
Ability to work a flexible schedule, including nights, weekends, public and school holidays.
How to Apply?
If you are interested in this new opportunity, please click “Apply” now!