Job Description
Overview
YayGo is Atlanta’s next-generation electric micro-mobility service, delivering safe, clean, and efficient last-mile transportation across communities, mixed-use districts, and major events and venues.
We are seeking dependable, professional, and customer-focused Guest Mobility Operators to support high-traffic mobility routes during events, activations, and daily service operations.
This role is ideal for individuals who are comfortable working in fast-paced, public-facing environments and take pride in safety, service, and consistency. Operators will safely manage and operate electric Low-Speed Vehicles (LSVs) along designated routes, ensuring smooth guest movement between key access points such as parking areas, transit connections, residential zones, and entertainment destinations.
At YAYGO, we are building more than transportation, we are building a structured mobility experience that supports how people move through the city.
Key Responsibilities
• Safely operate YAYGO shuttles along assigned fixed routes
• Provide reliable pick-up and drop-off service for passengers during events, conferences, festivals, and daily operations
• Deliver exceptional guest service by greeting riders, assisting with boarding and mobility needs, and ensuring a safe, welcoming experience
• Maintain real-time communication with dispatch regarding route conditions, guest volume, and service adjustments
• Conduct thorough pre-trip and post-trip vehicle inspections, reporting maintenance needs promptly
• Ensure vehicles remain clean, charged, and presentable throughout all shifts
• Follow all traffic laws, safety standards, and YAYGO operational procedures
• Accurately complete daily route logs, passenger counts, and incident reports
• Represent the YAYGO brand with professionalism, courtesy, and consistency at all times
Qualifications
• Previous experience in shuttle driving, route driving, hospitality transportation, rideshare, valet, or customer-facing transport roles preferred
• Experience operating electric vehicles, LSVs, golf carts, or micro-mobility vehicles is a strong plus
• Valid driver’s license with a clean driving record required
• Strong customer service skills with the ability to communicate clearly and respectfully with diverse passengers
• Comfortable working in outdoor environments and navigating high-traffic entertainment or event zones
• Available to work evenings, weekends, and event-based schedules
• Ability to stay calm, alert, and professional during peak demand periods
• Punctual, dependable, and consistent in attendance and performance
• Ability to lift up to 25 lbs and assist guests when needed (mobility support, luggage assistance, etc.)
What You’ll Do
• Operate electric LSV vehicles safely along designated routes
• Move guests efficiently between assigned pickup and drop-off locations
• Maintain situational awareness of pedestrian flow, event activity, and route conditions
• Communicate with dispatch or team leads to support smooth operations
• Perform basic vehicle checks before and during shifts
• Follow all safety procedures and operational guidelines
• Deliver a consistent, professional guest experience in all interactions
• Support overall mobility flow during high-volume event periods
What We’re Looking For
• Reliable, punctual, and consistent work ethic
• Comfortable working outdoors and in high-energy environments
• Strong communication and customer service mindset
• Ability to stay alert and make safe decisions in real time
• Valid driver’s license and clean driving record (required)
• Previous driving, delivery, or hospitality experience is a plus
Pay: From $14.00 per hour
Benefits:
• Flexible schedule
Shift availability:
• Night Shift (Required)
• Day Shift (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Guest Mobility Operator/Service Driver position is now open for candidates interested in the Driver Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Driver Jobs is a plus.
