Guest Relation Executive

Welcoming guests in a friendly and professional way

- Addressing and escalating customer complaints

- Providing information about facilities, programs and other services

- Review arrival lists to welcome guests

- Attend to special guests (e.g. VIPs) and answer their inquiries

- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)

- Provide information about amenities, area and venues and promote services

- Anticipate guest needs and build rapport with customers

- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)

- Address customer complaints and escalate to Guest Relations Managerwhen needed

- Record information in the logbook daily

- Ensure compliance with health and quality standards

• *Salary**: ₹11,000.00 - ₹12,000.00 per month

• *Benefits**:

- Food provided

Schedule:

- Day shift

Ability to commute/relocate:

- Bodh Gaya, Bihar: Reliably commute or planning to relocate before starting work (required)

• *Education**:

- Higher Secondary(12th Pass) (preferred)

• *Experience**:

Higher Secondary(12th Pass) (preferred)

• *Experience**:

- total work: 2 years (preferred)

• *Speak with the employer**

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