Guest Relations Executive Job
Marriott Hotels
Plumber
Marriott Hotels • Ramnagar, Uttarakhand • via LinkedIn
+ hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on SimplyHired
Apply on Indeed
Apply on Jobrapido.com
Job description
Job Number 2413+65+
Job Category Engineering & Facilities
Location Jim Corbett Marriott Resort & Spa, Village Dhikuli, Ranikhet Road, Ramnagar, Uttarakhand, India VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary
Fix minor plumbing problems such as unclogging drains. Assemble pipe sections, tubing, and fittings. Fill pipes or plumbing fixtures with water or air to detect and locate leaks. Review blueprints, building codes, and specifications. Study building plan and inspect structure in order to plan installations. Measure, cut, thread, and bend pipe to required angle. Install and maintain pipe assemblies, fittings, valves, appliances, and fixtures. Perform miscellaneous minor repairs. Perform preventative maintenance on tools and equipment.
Follow all company and safety and security policies and procedures; and report safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs. Develop and maintain positive working relationships with others. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Grasp, turn, and manipulate objects of varying size and weight. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 2 years related work experience.
Supervisory Experience: No supervisory experience.
Required Qualifications
License or Certification: Stationary Engineer/Boiler Operator License
Plumber Certification
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Report this listing
Marriott Hotels
Glassdoor
4/5
1+K reviews
AmbitionBox
4.3/5
1.1K reviews
Indeed
4/5
25.2K reviews
marriott.com
More jobs at Marriott Hotels
See web results for Marriott Hotels
M
Mosaic Hotels (A Unit Of Shipra Hotels Ltd.)
Guest Relations Executive Job
Mosaic Hotels (A Unit Of Shipra Hotels Ltd.) • Mussoorie, Uttarakhand • via Internshala
13 hours ago
Full–time
No Degree Mentioned
Apply on Internshala
Apply on Talent.com
Apply on BeBee India
Apply on Jooble
Apply directly on Expertia AI
Apply on Jobrapido.com
Job description
About the job:
Company Overview
Mosaic Hotels (A unit of Shipra Hotels Ltd.) is part of the Shipra Group, a leading real estate development company in India. Established in the late 80's, the Shipra Group has a diverse portfolio that includes Integrated Townships, Malls, Multiplexes, Hotels, and IT/Business parks. With a turnover exceeding US$ 38 Million and net-worth of US$ 73 Million, the group has successfully transferred ownership of over 8,200 residential units. Mosaic Hotels employs 201-500 individuals and belongs to the hospitality industry. More information at http://shipraworld.com/.
Job Overview
We are seeking a Guest Relations Executive for our location in Mussoorie. This is a full-time role ideal for someone with experience in the hospitality industry. The Guest Relations Executive will be responsible for ensuring high-quality customer service and maintaining excellent guest relations.
Qualifications and Skills
Exceptional communication skills (Mandatory skill)
Strong interpersonal skills (Mandatory skill)
In-depth knowledge of the hospitality industry (Mandatory skill)
Proven customer service experience and ability to manage complex guest interactions
Effective problem-solving skills to address any guest issues promptly and effectively
Keen attention to detail ensuring no aspect of guest care is overlooked
Strong time management abilities to prioritize tasks and manage workload efficiently
Conflict resolution skills to handle disputes and ensure customer satisfaction
Roles and Responsibilities
Welcome guests upon arrival and ensure a pleasant check-in process
Maintain up-to-date knowledge of hotel information and local services to provide accurate information to guests
Handle guest complaints and issues with a proactive approach to ensure guest satisfaction
Coordinate with various departments to ensure all guest needs are met promptly
Assist in planning and arranging personalized experiences for guests
Track guest preferences and build positive guest relationships to encourage repeat stays
Monitor guest feedback and suggest improvements to enhance service quality
Oversee daily operations of the guest relations functions and maintain high service standards
1. Candidates with minimum 1 years of experience.
Deadline: