Guest Service Agent

💰 $5,040 - $8,064 (Est.) 📍 Acton 🕐 Today

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south australia

South Perth WA

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south australia jobs in South Perth WA
24 jobs - since yesterday

Guest Service Agent
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GARRETT HOSPITALITY PTY LTD T/A HOTEL ROTTNEST AND SAMPHIRE ROTTNEST

Rottnest Island WA 6161

Our Story Over the last forty years, this family company has grown from its remote accommodation beginnings, to become the highly regarded organisation behind a broad range of properties with names familiar and dear to many people. The Prendiville Group owns and operates numerous iconic tourism, hospitality and entertainment facilities. Represented in a host of different environments, from the red earth mining centre of Karratha, to the lush vineyards of the South West, to the blue waters and white beaches of Rottnest Island, and the rich port heritage of Fremantle.

Samphire Rottnest, located on the premiere tourist destination Rottnest Island, hosts 80 suites, pools, unique dining options, and a range of indoor/outdoor function spaces, overlooking breathtaking views of Thomson Bay. We are entering a new and exciting era and are looking forward to building our team in support of this. A Prendiville Group hotel will take you to some of Australia's most awe-inspiring destinations; from pristine beaches, lush vineyards, island get aways and red earth outback adventures.

About the role:
Imagine being the very first smile our guests see as they arrive on the stunning Rottnest Island — fresh off the ferry, excited to explore, and ready to unwind?
As GSA, you'll welcome guests with genuine warmth, help them settle in with ease, and create a sense of comfort from the very first moment.
If you enjoy connecting with people, thrive in a fast-paced environment, and take pride in delivering memorable experiences, this is your opportunity to be part of something special.

What You'll Be Doing

Welcome guests on arrival with a friendly, genuine approach that sets the tone for their stay
Manage smooth and efficient check-ins and check-outs
Be the go-to person for guest enquiries, offering helpful local advice on transport, dining, and island experiences
Handle bookings, room allocations, and guest requests with care and attention to detail
Process payments and ensure all guest accounts are accurate.
Requirements:

Excellent personal presentation and attention to detail
Previous experience working in a Front Office Guest Service Agent role is advantageous.
Strong communication and organizational skills
Confidence in using hotel-based computer systems.
Experience with RMS or other Property Management System is a plus
The ability to work a rotating roster (including weekends and public holidays)
Benefits

Access to The Master Key program! Unlock a range of rewards across all of the Prendiville Group venues.
2 meals provided daily (for live on staff)
Endless views & 63 beaches to explore across the island (there's even a pink lake!).
Opportunity to progress in your career across the Prendiville Group.
Range of staff events and recognition programs.
NOTE: This is a LIVE ON or daily commuter role - if you LIVE ON, you would be required to live in shared staff accommodation on Rottnest Island.

Job Type: Casual

Pay: $32.00 – $45.00 per hour

Work Location: In person

💡 Quick Summary

Seeking a career-building opportunity? The Guest Service Agent position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: Samphire Hotel Rottnest

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Guest Service Agent in Acton is $5,040 - $8,064 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Guest Service Agent is an on-site position based in Acton. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Guest Service Agent. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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