Job Description
Partnering with our part-time Receptionist, you’ll deliver exceptional customer service as the first point of contact for visitors to our Headquarters and via phone.
Team Member Opportunity
Kmart
Porirua, Wellington
All team members have access to our Employee Assistance Program called Kmart Cares. To access support when they need it.
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Retail Assistant - Checkouts
Woolworths Supermarkets
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Provide efficient, accurate, and friendly service during the checkout process. Ensure a positive and satisfying customer shopping experience. Operate in full alignment with company standards and…
Guest Service Agent
Oaks Hotels
Auckland City, Auckland
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Auckland Harbour Suites are looking for a part-time Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences.
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Avani Auckland Metropolis Residences are looking for a full time Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences.
Shopfloor Team Member - The Warehouse, Richmond (Part-time)
The Warehouse
Richmond 7020
They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability…
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PRS Six Limited
Auckland City, Auckland
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Checkout Operator
Woolworths Supermarkets
Morrinsville, Waikato
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Face to face customer service at checkouts. Manage cash and EFTPOS payments. Help our customers by being knowledgeable about our products and services in our store.
Retail Assistant - Replenishment
Woolworths Supermarkets
Christchurch, Canterbury
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Oaks Hotels
Company Description
Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
Job Description
Auckland Harbour Suites are looking for a part-time Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences. If you pride yourself on delivering service with warmth, professionalism, and a personal touch, we’d love to hear from you.
From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy.
Key Responsibilities Include:
Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.
Shift Details (subject to change):
Part time position, minimum of 16 hours per week.
Rotating roster across Monday to Sunday.
Shift times include:
6:00am to 2:30pm
2:00pm to 10:30pm
10:00pm to 6:30am
Qualifications
Successful candidates will have:
Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.
Additional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
What We Offer:
Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within New Zealand.
Team Member Opportunity
Kmart
Porirua, Wellington
All team members have access to our Employee Assistance Program called Kmart Cares. To access support when they need it.
Hindi - Fluent Speakers - AI Training - Auckland, New Zealand
Prolific Academic Ltd
Auckland City, Auckland
Over 35,000 AI developers, researchers, and organizations use Prolific to gather data from paid study participants with a wide variety of experiences, knowledge, and skills.
Shuttler
Avis Budget Group
Christchurch, Canterbury
You will be responsible for safely driving our rental vehicles between our locations across the Christchurch region. Conducting final inspection of vehicles to ensure readiness for customer rental and…
Customer Service Representative - NZ TEMPLATE
BNT
Christchurch, Canterbury
Helping customers find the right vehicle parts and solutions. Picking, packing, and processing customer orders accurately. Spotting opportunities to upsell or recommend related products.
Retail Assistant - Checkouts
Woolworths Supermarkets
Avonhead, Canterbury
Provide efficient, accurate, and friendly service during the checkout process. Ensure a positive and satisfying customer shopping experience. Operate in full alignment with company standards and…
Guest Service Agent
Oaks Hotels
Auckland City, Auckland
View similar jobs with this employer
Auckland Harbour Suites are looking for a part-time Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences.
Guest Service Agent
Avani
Auckland City, Auckland
Avani Auckland Metropolis Residences are looking for a full time Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences.
Shopfloor Team Member - The Warehouse, Richmond (Part-time)
The Warehouse
Richmond 7020
They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability…
Retail Store Assistant - Convenience & Grocery
PRS Six Limited
Auckland City, Auckland
View similar jobs with this employer
We are seeking a reliable individual who thrives in a fast-paced convenience environment and is dedicated to maintaining high standards of store presentation and customer care .
Checkout Operator
Woolworths Supermarkets
Morrinsville, Waikato
View similar jobs with this employer
Face to face customer service at checkouts. Manage cash and EFTPOS payments. Help our customers by being knowledgeable about our products and services in our store.
Retail Assistant - Replenishment
Woolworths Supermarkets
Christchurch, Canterbury
View similar jobs with this employer
Provide excellent customer service to enhance the overall shopping experience. Support daily store operations by assisting customer needs. Maintain strong store presentation to achieve high customer…
Train Attendant
KiwiRail
Hamilton, Waikato
As a Train Attendant, you will love to travel and ensure that all customers enjoy an outstanding experience while travelling on our services. You will welcome, connect with and greet customers in a…
Registry Officer
Caruso
Auckland City, Auckland
We replace legacy systems with modern software and integrated services, helping fund managers save time, impress investors, and grow AUM. You’ll play a critical role in managing investor onboarding,…
Loss Prevention (Security) Officer - The Warehouse, Northlands
The Warehouse
Christchurch, Canterbury
They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability…
People also searched:
Easily apply to jobs with your Indeed CV
Employers: Post a Job
Related to this search
Sign in
Job Seekers
Employers
About
©2026 Indeed
Accessibility at Indeed
Privacy Centre and Ad Choices
Terms
Oaks Hotels
Company Description
Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
Job Description
Auckland Harbour Suites are looking for a part-time Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences. If you pride yourself on delivering service with warmth, professionalism, and a personal touch, we’d love to hear from you.
From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy.
Key Responsibilities Include:
Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.
Shift Details (subject to change):
Part time position, minimum of 16 hours per week.
Rotating roster across Monday to Sunday.
Shift times include:
6:00am to 2:30pm
2:00pm to 10:30pm
10:00pm to 6:30am
Qualifications
Successful candidates will have:
Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.
Additional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
What We Offer:
Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within New Zealand.
💡 Quick Summary
Seeking a career-building opportunity? The Guest service agent position is now open for candidates interested in the Back Office Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
