Job Description
Rydges Canberra is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About Rydges
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay.
About the Role
As a Guest Service Agent at you’ll be the first point of contact for guests, delivering warm welcomes and efficient service. You’ll manage check-ins, check-outs, and guest requests, while working closely with other departments to ensure rooms are ready and guest needs are met. Accuracy, professionalism, and local knowledge are key to creating a seamless and memorable stay.
Skills & Experience
1-2 years of experience as a GSA in a hotel or similar role.
Proven ability to deliver warm, professional, and efficient guest service
Strong communication skills and attention to detail.
Experience in front office operations including check-in/out and handling guest accounts.
Ability to build strong relationships with other departments in the hotel
The ability to deal with multiple requests at once and maintain a high level of service.
Familiarity with reservation systems and booking procedures.
Benefits & Perks
Incredible team member discounts from your first day on-the-job.
50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
Awesome winter and summer savings and discounts at Thredbo.
Rapid career growth opportunities through our EVT network.
Local community involvement, volunteering and charitable giving.
Australia and NZ’s largest and most diverse experiences company.
Join the team and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
About EVT
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.
About Rydges
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay.
About the Role
As a Guest Service Agent at you’ll be the first point of contact for guests, delivering warm welcomes and efficient service. You’ll manage check-ins, check-outs, and guest requests, while working closely with other departments to ensure rooms are ready and guest needs are met. Accuracy, professionalism, and local knowledge are key to creating a seamless and memorable stay.
Skills & Experience
1-2 years of experience as a GSA in a hotel or similar role.
Proven ability to deliver warm, professional, and efficient guest service
Strong communication skills and attention to detail.
Experience in front office operations including check-in/out and handling guest accounts.
Ability to build strong relationships with other departments in the hotel
The ability to deal with multiple requests at once and maintain a high level of service.
Familiarity with reservation systems and booking procedures.
Benefits & Perks
Incredible team member discounts from your first day on-the-job.
50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
Awesome winter and summer savings and discounts at Thredbo.
Rapid career growth opportunities through our EVT network.
Local community involvement, volunteering and charitable giving.
Australia and NZ’s largest and most diverse experiences company.
Join the team and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
About EVT
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.
💡 Quick Summary
Seeking a career-building opportunity? The Guest Service Agent - Rydges Canberra position is now open for candidates interested in the Hotel Jobs sector. This role in Forrest offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
