Job Description
Front Office Supervisor-Envue/Residence Inn
Blue Sky Hospitality Solutions • Weehawken Township, NJ, United States • via LinkedIn
13 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply directly on ZipRecruiter
Job highlights
Identified by Google from the original job post
Qualifications
This role is ideal for a strong Guest Service Agent looking to step into leadership or an experienced supervisor who thrives in a fast-paced, upscale environment
1–3+ years of front desk or guest services experience in a hotel environment
Strong communication, problem-solving, and guest service skills
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Benefits
Opportunity to grow within a Marriott Autograph Collection property
Exposure to a high-touch, upscale guest environment
Career advancement within a growing hospitality portfolio
4 more items(s)
Responsibilities
Envue, an Autograph Collection hotel, is seeking a polished and service-driven Front Desk Supervisor ready to take the next step in their hospitality career
Lead front desk operations during assigned shifts, ensuring seamless guest experiences from arrival to departure
Serve as a visible, hands-on leader — supporting, coaching, and guiding the front desk team in real time
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Job description
Front Desk Supervisor (Hourly) – Envue, Autograph Collection (Marriott)
Weehawken, NJ
$25–$27/hour
About The Role
Envue, an Autograph Collection hotel, is seeking a polished and service-driven Front Desk Supervisor ready to take the next step in their hospitality career. This role is ideal for a strong Guest Service Agent looking to step into leadership or an experienced supervisor who thrives...
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New York Manhattan Times Square
Guest Service Agent - SpringHill Suites Times Square
New York Manhattan Times Square • New York, NY, United States • via ZipRecruiter
19 hours ago
$20–$21 an hour
Full–time
No Degree Mentioned
Apply directly on ZipRecruiter
Apply on Indeed
Apply on WayUp
Apply on BeBee
Apply on Trabajos - Univision
Apply on Lensa
Apply on WhatJobs
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Job highlights
Identified by Google from the original job post
Qualifications
Have a thorough knowledge of emergency and security procedures
Have a thorough knowledge of emergency procedures
Practice safety standards at all times
Benefits
Monitor room availability
Responsibilities
To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality
Provide the highest quality of service to the customer at all times
Promptly and effectively deal with guest complaints and requests
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Job description
Guest Service Agent
SUMMARY:
To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality.
RESPONSIBILITIES:
• Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests.
• Check guests in and out efficiently and in a friendly manner.
• Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management.
• Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions.
• Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.
• Take reservation requests efficiently.
• Answer switchboard in accordance with standards of proper telephone etiquette.
• Block rooms and handle special requests.
• Monitor room availability.
• Handle safe deposits by guests per established procedures.
• Keep lobby, back office and desk area clean and presentable.
• Have a thorough knowledge of emergency and security procedures.
• Offer and properly handle requests for wake-up calls.
• Know how to clean guest rooms to standards.
• Open and close shift; make cash drops.
• Ensure all credit cards, cash, and change fund are balanced throughout each shift.
• Inform management of any guest or systems related complaints or problems.
• Communicate with incoming staff and management by logging pertinent information in the pass on log.
• Keep maintenance informed of all maintenance needs.
• Pass on guest lost and found inquiries to management or supervisors.
• Assist in marketing effort by completing Company Tracking nightly.
💡 Quick Summary
Seeking a career-building opportunity? The Guest Service Agent - SpringHill Suites Times Square position is now open for candidates interested in the Hotel Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
