Guest Service Associate

💰 ₹50,400 - ₹80,640 (Est.) 📍 Mumbai

Job Description

Salary
₹20,000 - ₹22,000 a month
Job type
Full-time
Shift and schedule
Morning shift
Rotational shift
Evening shift
Day shift
Benefits & Perks
Provident Fund, Paid time off, Paid sick time, Food provided
Qualifications
1 year (Required)

Bachelor's (Preferred)

Benefits
Pulled from the full job description
Flexible schedule
Food provided
Paid sick time
Paid time off
Provident Fund
Full Job Description
Set up tables up to our standards as per side work description
Mark tables appropriately to food order for each course
Set up the dining table and or tray according to the order accurately in a timely manner
Deliver in-room dining order to the guests in a timely manner, within the quoted time
Provide excellent service at all time to all of our guests
Assist Guests courteously and efficiently, providing service for any guest’s request
Extensive knowledge of food and beverage in order to assist guests with suggestions and up-sell our product, including liquors and cocktails.
Pick up the table after the use by the guests or as per guest’s request.
Do all the side works and preparations of the equipment for the continuation of the operation
Make sure that all silver and glasses are wiped and spotless
Check accuracy of order before delivering – be sure it is complete.
Make sure that all product served are accounted for on the final bill before presenting it.
Verify guest satisfaction before leaving the room
Anticipate guest needs, as to where guests will never have to ask for anything
Attend all food and beverage training classes
To wish each and every guest a good day/evening before departing the room
At the end of the shift deliver all checks and report to the appropriate place according to rules
Setting and maintaining the In-Room dining environment and material perfectly clean as per side work description.
Following the posted opening and closing duties and side work sheet
Attend daily pre-meal/communication meeting
Attend monthly department meeting
Always carry a master key, bottle opener, door stopper and pager when delivering or picking up tables and trays.
Generate a good atmosphere
Job Type: Full-time

Salary: ₹20,000.00 - ₹22,000.00 per month

Benefits:

Flexible schedule
Food provided
Paid sick time
Paid time off
Provident Fund
Schedule:

Day shift
Evening shift
Morning shift
Rotational shift
Supplemental pay types:

Commission pay
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Experience in hotels and restaurants.
Education:

Bachelor's (Preferred)
Experience:

1 year (Required)
Speak with the employer
++1

Hiring Insights
Hiring 3 candidates for this role

Urgently hiring

Job activity
Posted today

💡 Quick Summary

Seeking a career-building opportunity? The Guest Service Associate position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.

Sponsored

Job Details

Company Name: Passcode Hospitality Pvt. Limited

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Guest Service Associate in Mumbai is ₹50,400 - ₹80,640 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Guest Service Associate is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Guest Service Associate. Previous experience in MIS Executive is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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