Job Description
Job Number 2305XXXXXX
Job Category Rooms & Guest Services Operations
Location Courtyard Pune Chakan, Plot P-7 MIDCChakan Industrial Area Phase-1Khalumbre, Pune, Maharashtra, India
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for ****** and delivery of amenities.
Job Category Rooms & Guest Services Operations
Location Courtyard Pune Chakan, Plot P-7 MIDCChakan Industrial Area Phase-1Khalumbre, Pune, Maharashtra, India
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for ****** and delivery of amenities.
💡 Quick Summary
Seeking a career-building opportunity? The Guest Service Associate| Front Office position is now open for candidates interested in the BPO Jobs sector. This role in Pune, offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
