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Acton ACT
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Technical Officer
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Hyatt Hotel Canberra
Summary
About Hyatt Hotel Canberra - A Park Hyatt Hotel
Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology.
What you can expect
Complimentary and discounted accommodation at Hyatt properties worldwide!
Access to complimentary shift meals and discounts for our Hotel gym facilities as well as all Food and Beverage outlets. Training and development opportunities with over 2000 online learning modules to support you career development.
Above award wages.
Access to our employee assistance program.
Being part of a diverse and inclusive team, passionate about their work.
Discover a career you didn't know existed.
We need your curiosity. We need your innovative spirit. And we need your authentic self.
There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job – it's a career for people who care. People like you. People like us.
About the Role
We are looking for a passionate and customer focused Guest Service Officer to join our amazing front office department, where you will be creating a welcoming experience for all our guests through helpful and exceptional service. This role will be a mixed role of handling and responding to guest calls and enquires in addition to greeting and assisting in their check in and check out. In this position you will be proactively resolving service-related concerns and providing appropriate follow up. This highly visible role gives opportunity for creating signature experiences.
Some of the responsibilities include:
Ensure smooth and efficient operation of the Front Office on a day to day basis
Handle internal and external phone calls, relaying messages with proficiency
Operating and controlling the telephone switchboard
Handle guest enquiries and requests and to have a thorough knowledge of Canberra and its surrounding areas
Receiving Room Service orders and promptly relaying with the Room Service Kitchen and team.
Efficiently process guest arrival and departures, through smooth check-in and check-out experiences
Qualifications
A Successful Candidate will have:
Good Computer Skills
Ability to work under pressure
Positive, can-do attitude
Diploma/certificate in Hospitality or Tourism Management is desirable
Knowledge of Opera is desirable
Preferable prerequisite knowledge of the Travel/Hotel industry highly regarded
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.
Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.
To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
If you are looking for a fulfilling career, please apply through www.hyatt.jobs
Start of main content
Job title, keywords or company
Acton ACT
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
500+ jobs
Technical Officer
Australian National University
Canberra ACT 2601
Parental leave
Annual leave
Visited 15 hours ago
Test Manager – Future Operating Model | Full-time Temporary
Chief Minister, Treasury and Economic Development
Canberra ACT
Plastics Outpatient Team Leader | Full-time Permanent
Canberra Health Services
Canberra ACT
Salary packaging
Visited 1 day ago
Master Control Room Manager
The Department of Parliamentary Services
Canberra ACT 2600
Gym membership
Onsite gym
On-site parking
Visited 13 hours ago
Cleaner - Full Time - HQJOC Bungendore
Downer Group
Bungendore NSW
Employee assistance program
Visited 14 hours ago
Practitioner, First Nations Family Response and Engagement | Full-time Temporary with a Possibility of Permanency
Health and Community Services
Canberra ACT
Department Manager - Service - Belconnen
Bunnings
Belconnen ACT
Parental leave
Junior Service Delivery Manager
BAE Systems
Canberra ACT 2601
View similar jobs with this employer
Ranger in Charge | Full-time Temporary
City and Environment
Canberra ACT
Visited 14 hours ago
Cyber Security Adviser - APS 5
Australian Taxation Office
Canberra ACT
Visited 14 hours ago
View similar jobs with this employer
Widening Participation Officer
Australian Catholic University
Canberra ACT
Salary packaging
Manager, Fraud Control & Assurance
Australian Government
Canberra ACT
Visited 1 day ago
Client Delivery Executive
Unisys
Canberra ACT
Visited 14 hours ago
Store Team Member
Woolworths Supermarkets
Kambah ACT
View similar jobs with this employer
Casual Sales Assistant - Canberra
kikki.K
Canberra ACT 2601
Referral program
GUEST SERVICE OFFICER
Hyatt Hotel Canberra
Canberra ACT
Gym membership
Employee assistance program
Part Time Sales Team Member - Tuggeranong, ACT
Suzanne Grae
Canberra ACT
On-the-job training
Insurance services
Facilities Officer | Full-time Permanent
Justice and Community Safety
Canberra ACT
Visited 14 hours ago
CONNOR Retail Assistant - Canberra DFO, ACT
CONNOR
Fyshwick ACT 2609
Impact and Partnership Officer (Indigenous Identified)
Australian National University
Canberra ACT 2601
Visited 13 hours ago
Practitioner, First Nations Family Response and Engagement | Full-time Permanent
Health and Community Services
Canberra ACT
Expression of interest_Penetration Tester
Fujitsu
Canberra ACT
Armourer - AFP National Armoury
Australian Federal Police (AFP)
Canberra ACT
Parental leave
Annual leave
Administrative Assistant
Lockheed Martin Australia
Canberra ACT
Visited 13 hours ago
Clarins Counter Manager
Myer
Canberra ACT
People also searched:
Employers: Post a Job
Hyatt Hotel Canberra
Summary
About Hyatt Hotel Canberra - A Park Hyatt Hotel
Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology.
What you can expect
Complimentary and discounted accommodation at Hyatt properties worldwide!
Access to complimentary shift meals and discounts for our Hotel gym facilities as well as all Food and Beverage outlets. Training and development opportunities with over 2000 online learning modules to support you career development.
Above award wages.
Access to our employee assistance program.
Being part of a diverse and inclusive team, passionate about their work.
Discover a career you didn't know existed.
We need your curiosity. We need your innovative spirit. And we need your authentic self.
There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job – it's a career for people who care. People like you. People like us.
About the Role
We are looking for a passionate and customer focused Guest Service Officer to join our amazing front office department, where you will be creating a welcoming experience for all our guests through helpful and exceptional service. This role will be a mixed role of handling and responding to guest calls and enquires in addition to greeting and assisting in their check in and check out. In this position you will be proactively resolving service-related concerns and providing appropriate follow up. This highly visible role gives opportunity for creating signature experiences.
Some of the responsibilities include:
Ensure smooth and efficient operation of the Front Office on a day to day basis
Handle internal and external phone calls, relaying messages with proficiency
Operating and controlling the telephone switchboard
Handle guest enquiries and requests and to have a thorough knowledge of Canberra and its surrounding areas
Receiving Room Service orders and promptly relaying with the Room Service Kitchen and team.
Efficiently process guest arrival and departures, through smooth check-in and check-out experiences
Qualifications
A Successful Candidate will have:
Good Computer Skills
Ability to work under pressure
Positive, can-do attitude
Diploma/certificate in Hospitality or Tourism Management is desirable
Knowledge of Opera is desirable
Preferable prerequisite knowledge of the Travel/Hotel industry highly regarded
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.
Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.
To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
If you are looking for a fulfilling career, please apply through www.hyatt.jobs
💡 Quick Summary
Seeking a career-building opportunity? The GUEST SERVICE OFFICER position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
