GUEST SERVICE OFFICER - FRONT OFFICE

💰 ₹21,600 - ₹34,560 (Est.) 📍 Mumbai 🕐 Today

Job Description

A
AMARDEEP STEEL CENTRE LLP


Sr. Tender Executive
AMARDEEP STEEL CENTRE LLP • Mumbai, Maharashtra • via Shine
24 hours ago
Full–time
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Job description
Job Overview

We are seeking an experienced and highly skilled Senior Tender Executive with in-depth knowledge of Government e-Tendering portals and the Government e-Marketplace (GEM) & E-Tender. The ideal candidate will independently manage the entire tender lifecycle, ensure compliance, and coordinate with internal teams to successfully execute government bids.

Key Responsibilities
• End-to-end...
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Grand Hyatt Mumbai


GUEST SERVICE OFFICER - FRONT OFFICE
Grand Hyatt Mumbai • Mumbai, Maharashtra • via Glassdoor
13 hours ago
Full–time
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Job description
Summary

To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.

To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift’s follow up and action is crucial.

To be aware of all hotel services, facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report and remittance envelop at the end of the shift, perform opening and closing procedures, and ensure that the Assistant Manager – Front Office signs all rebates and paid out vouchers with a clear explanation. To check and update the allocation of rooms for all guests and follow up on the special requirements requested by the guests. To maintain a regular contact with long stay and suite guests to ensure their stays are an enjoyable one.

General responsibilities are to maintain a high standard of grooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities are assigned.

Qualifications

Responsible to welcome all guests, ensuring they have an exceptional staying experience; creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must

💡 Quick Summary

Seeking a career-building opportunity? The GUEST SERVICE OFFICER - FRONT OFFICE position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.

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Job Details

Company Name: Grand Hyatt Mumbai

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The expected salary for GUEST SERVICE OFFICER - FRONT OFFICE in Mumbai is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, GUEST SERVICE OFFICER - FRONT OFFICE is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for GUEST SERVICE OFFICER - FRONT OFFICE. Previous experience in Receptionist & Front office Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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