guest service supervisor

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Tasks

Co-ordinate activities with other work units or departments

Establish work schedules and procedures

Perform same duties as workers supervised

Prepare and submit reports

Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality

Assist clients/guests with special needs

Co-ordinate, assign and review work

Hire and train staff in job duties, safety procedures and company policies

Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

Requisition materials and supplies

Supervision

5-10 people

Support for newcomers and refugees

Supports newcomers and/or refugees with foreign credential recognition

Support for youths

Provides awareness training to employees to create a welcoming work environment for youth

Support for mature workers

Applies hiring policies that discourage age discrimination

Supports for visible minorities

Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

Work Term: Permanent

Work Language: English

Hours: 35 hours per week