Job Description
HDFC Bank Hiring Classic On Phone Officer
Job Location- Kolkata
Salary-21000/- pm
Position Title: Classic On Phone Officer
Grade : Officer/ Senior Officer
Purpose of the Job: The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service. This position also requires to cross sell banking products to our existing customers over the phone.
Roles & Responsibilities:
Handling and resolving customer complaints/ queries over phone
Providing customers with relevant product and service information
Cross selling various banking products to customers over phone
Key skills:
Fluency in spoken English & Hindi language
Open to work in rotational shifts
Competencies:
Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)
Customer First (Leverages every customer interaction as an opportunity to make an impact consistently seeks to understand customer needs, is accessible and responsive)
Qualification & Experience:
Graduate with 1 to 4 years of Calling experience.
We are direct HR partner of this Bank
• WE DONT HAVE ANY CHARGES
If you want to refer your friend please do share this vacancy
Job Location- Kolkata
Salary-21000/- pm
Position Title: Classic On Phone Officer
Grade : Officer/ Senior Officer
Purpose of the Job: The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service. This position also requires to cross sell banking products to our existing customers over the phone.
Roles & Responsibilities:
Handling and resolving customer complaints/ queries over phone
Providing customers with relevant product and service information
Cross selling various banking products to customers over phone
Key skills:
Fluency in spoken English & Hindi language
Open to work in rotational shifts
Competencies:
Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)
Customer First (Leverages every customer interaction as an opportunity to make an impact consistently seeks to understand customer needs, is accessible and responsive)
Qualification & Experience:
Graduate with 1 to 4 years of Calling experience.
We are direct HR partner of this Bank
• WE DONT HAVE ANY CHARGES
If you want to refer your friend please do share this vacancy
💡 Quick Summary
Seeking a career-building opportunity? The HDFC Bank hiring Classic on Phone Officer position is now open for candidates interested in the Bank Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
