HDFC BANK - Virtual Sales - Sales Officer

About HDFC Bank: HDFC Bank is one of India's leading private sector banks, known for its commitment to customer service, innovation, and technological excellence. With a strong presence in the digital space, HDFC Bank is dedicated to providing convenient and seamless banking experiences to customers across the country.

About the Role: As a Sales Officer in our Virtual Sales team, you will play a key role in promoting and selling a wide range of banking products and services through digital channels. You will engage with customers through phone calls, emails, chat support, and other virtual platforms to understand their financial needs and offer tailored solutions to meet their requirements. This role offers an exciting opportunity to leverage technology and drive sales in a dynamic and fast-paced environment.

Key Responsibilities:

• Proactively reach out to potential customers through virtual channels to promote banking products and services.

• Build rapport with customers and provide personalized assistance to understand their financial goals and preferences.

• Educate customers about the features and benefits of various banking products, including accounts, loans, credit cards, and investment options.

• Guide customers through the application process and ensure all necessary documentation is completed accurately.

• Collaborate with internal teams to facilitate smooth customer onboarding and resolve any queries or issues effectively.

• Meet or exceed sales targets and contribute to the overall success of the Virtual Sales team