Job Description
Reporting to : Joint President
Team Size : 700 spread across 3 Contact Centres
Level / Grade : VP / SVP (M7/M8)
Location : Thane
Key Deliverables
• Supervise, guide and motivate the Customer Service Delivery / Contact Centre team
• Drive the performance and efficiencies of all the LOBs in the Contact Centre / Customer Service team
• Provide optimum service experience to the customers in a consistent manner through timely resolution of issues.
•...
💡 Quick Summary
Seeking a career-building opportunity? The Head | Customer Service Delivery | BPO position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
