Job Description
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way (http://get.sprinklr.com/hubfs/SprinklrWay.pdf) .
Job Description
Key Responsibilities:
Strategic Leadership: Lead and manage a team focused on building and maintaining strong relationships with Indian GSI’s & BPO’s. Ensure clear alignment on business goals, fostering communication, collaboration, and coordination.
Business Development & Pipeline: Drive partner-qualified pipeline and closed revenue by leveraging your expertise in the Care/Service ecosystem. Collaborate with India GSI & BPO’s and the global Sprinklr Sales organization to convert prospects into delighted customers.
Technical Acumen: Develop an in-depth understanding of our Sprinklr Service solutions, enabling you to effectively position and sell our products.
Process Optimization: Establish effective processes and workflows with Indian GSI’s & BPO’s, streamlining partner interactions and driving optimized partner engagement.
Enablement & Support: Drive training and enablement sessions, ensuring partners are well-equipped to position and sell Sprinklr Service products effectively.
Collateral & Sales Support: Collaborate with various teams to create compelling sales collateral, presentations, and technical documentation. Address technical aspects of partner-driven RFPs and RFIs.
Market Insights: Stay updated on industry trends, market dynamics, competitive landscape, and CCaaS solutions' differentiators.
Skills & Experience:
Partnership & Sales Mastery: Leverage your 15+ years of partnership and sales experience to build, manage, and drive growth through Indian GSI’s & BPO’s partnerships.
Network & Ecosystem: Capitalize on your established network within the Indian GSI’s & BPO’s ecosystem to fuel business growth.
Relationship Management: Possess exceptional account and relationship management skills, fostering collaboration and influencing successful outcomes.
Care/Service Technology Expertise: Bring expertise in the Contact Center as a Service (CCaaS) industry, enabling you to develop effective partnership strategies.
Effective Communication: Articulate complex ideas clearly through exceptional written and oral communication skills.
Why Join Sprinklr:
Belonging & Care: Experience a nurturing culture where your contributions are valued, and you truly belong. We treat every employee like family.
Purpose-Driven: Be part of a purpose-driven organization committed to making customers happier and becoming the world’s most loved enterprise software company.
Innovative Impact: Collaborate with iconic global brands, contributing to transformative digital experiences.
Empowerment & Growth: Invest in your potential through continuous learning, wellness programs, and an environment fostering personal and professional growth.
Ready to Make an Impact?
Join us at Sprinklr, where your expertise and passion will redefine global partnerships and customer experiences. Contribute to our mission of making every interaction count. Apply today and be a catalyst in creating happier customers worldwide.
#JoinSprinklr #GlobalPartnerships #InnovateWithUs
Sprinklr is an equal opportunity employer. For accommodations due to disability or spec ial needs, contact us at [email protected].
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, ****** orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form (https://docs.near.com/forms/d/e/1FAIpQLSfsk_f+KxtJ8W_tC5CALPNIRuuEe05-KD3aOq-7EifonNvZbQ/viewform?usp=sf_link) , and we will reach out to you. If you have additional questions, please contact [email protected] .
We’re excited that you’re interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, ****** orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, please let us know by filling out this form. For any questions, contact us at [email protected]
Learn more about our culture and how we make our employees happier through The Sprinklr Way (http://get.sprinklr.com/hubfs/SprinklrWay.pdf) .
Job Description
Key Responsibilities:
Strategic Leadership: Lead and manage a team focused on building and maintaining strong relationships with Indian GSI’s & BPO’s. Ensure clear alignment on business goals, fostering communication, collaboration, and coordination.
Business Development & Pipeline: Drive partner-qualified pipeline and closed revenue by leveraging your expertise in the Care/Service ecosystem. Collaborate with India GSI & BPO’s and the global Sprinklr Sales organization to convert prospects into delighted customers.
Technical Acumen: Develop an in-depth understanding of our Sprinklr Service solutions, enabling you to effectively position and sell our products.
Process Optimization: Establish effective processes and workflows with Indian GSI’s & BPO’s, streamlining partner interactions and driving optimized partner engagement.
Enablement & Support: Drive training and enablement sessions, ensuring partners are well-equipped to position and sell Sprinklr Service products effectively.
Collateral & Sales Support: Collaborate with various teams to create compelling sales collateral, presentations, and technical documentation. Address technical aspects of partner-driven RFPs and RFIs.
Market Insights: Stay updated on industry trends, market dynamics, competitive landscape, and CCaaS solutions' differentiators.
Skills & Experience:
Partnership & Sales Mastery: Leverage your 15+ years of partnership and sales experience to build, manage, and drive growth through Indian GSI’s & BPO’s partnerships.
Network & Ecosystem: Capitalize on your established network within the Indian GSI’s & BPO’s ecosystem to fuel business growth.
Relationship Management: Possess exceptional account and relationship management skills, fostering collaboration and influencing successful outcomes.
Care/Service Technology Expertise: Bring expertise in the Contact Center as a Service (CCaaS) industry, enabling you to develop effective partnership strategies.
Effective Communication: Articulate complex ideas clearly through exceptional written and oral communication skills.
Why Join Sprinklr:
Belonging & Care: Experience a nurturing culture where your contributions are valued, and you truly belong. We treat every employee like family.
Purpose-Driven: Be part of a purpose-driven organization committed to making customers happier and becoming the world’s most loved enterprise software company.
Innovative Impact: Collaborate with iconic global brands, contributing to transformative digital experiences.
Empowerment & Growth: Invest in your potential through continuous learning, wellness programs, and an environment fostering personal and professional growth.
Ready to Make an Impact?
Join us at Sprinklr, where your expertise and passion will redefine global partnerships and customer experiences. Contribute to our mission of making every interaction count. Apply today and be a catalyst in creating happier customers worldwide.
#JoinSprinklr #GlobalPartnerships #InnovateWithUs
Sprinklr is an equal opportunity employer. For accommodations due to disability or spec ial needs, contact us at [email protected].
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, ****** orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form (https://docs.near.com/forms/d/e/1FAIpQLSfsk_f+KxtJ8W_tC5CALPNIRuuEe05-KD3aOq-7EifonNvZbQ/viewform?usp=sf_link) , and we will reach out to you. If you have additional questions, please contact [email protected] .
We’re excited that you’re interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, ****** orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, please let us know by filling out this form. For any questions, contact us at [email protected]
💡 Quick Summary
Seeking a career-building opportunity? The Head GSI|s BPO|s | | position is now open for candidates interested in the BPO Jobs sector. This role in navi mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
