Head of CRM

Job description

Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. We are revolutionising the world of currency trading by providing innovative trading experiences, currency data and analytics solutions. Dare to be open, bold, focused - own it and apply! The future is now! We’re looking for an experienced CRM person to lead OANDA’s customer marketing strategy globally and build a robust framework to improve customer engagement and drive revenue growth for OANDA Key Responsibilities Responsible for the overall development and execution of CRM strategy. Right from onboarding new clients, nurturing them, retaining them, and reactivating them, with a focus on enhancing their experience with OANDA’s products and maximising their lifetime value. Own the end-to-end client communication strategy, ensuring all comms delivers ‘on brand’ engagement. Responsible for delivery and development of all CRM campaigns through existing channels and looki

Apply now and work remotely at OANDA Europe Ltd.