Description
Designation - Delivery Head (Banking Domain - Testing)
Location - Mumbai
Skills - Should have handled a team of 100 - 300
Testing Background
Should have handled projects in Indian Banks
Look for Delivery Manager (handling many Projects)/Delivery Head.
Should meet clients F2F (India) - Ready to travel.
PROFESSIONAL QUALIFICATION:
• B.Sc./ B.Tech / B.E. / MCA / MBA
• Possess 1-2 globally accepted certifications
• Should have scored a minimum of 60% of marks throughout all academic levels
REQUIRED EXPERIENCE:
• 15+ years of experience in the IT Industry, preferably worked in service-based IT industry.
• 10 years of proven capabilities in strategic project management and leading mid to large service oriented large teams driving the profitability, customer success and people success agenda.
• Proven experience in leading Agile, DevOps, technology and digitization automation driven projects.
• Possesses strong BFSI domain knowledge (Preferred Indian clients)
• Strong delivery and technology excellence.
• Strong understanding on business value to be delivered to client with appropriate cost/ quality
• Should have worked closely with Pre-sales for new logos and new solutions and ensuring financing, efficiency etc.
• Accountable for Revenue targets and maintaining good Gross Margin.
• Delivering ROI & BVR on Automation for the client.
• Should possess and have good understanding of Test automation solution and implementation
Requirements
Must Have:
• Fairly good communication skills
• Good testing knowledge – since this role is a testing delivery head
• Some knowledge of automation testing (API / Mobile automation)
• Some knowledge of DevOps etc.
• Banking / Financial Services (Banking, NBFC, Lending cos) – since this role would be managing Indian banking clients, India bank experience is needed
• Banking Functional knowledge – Retail banking, LMS (Loan Management System), LOS (Loan Origination system), CBS (Core Banking System)
• Type of banks : Payment banks, Small Finance Banks, Universal Banks, Rural Banking, Corporate Banking, SME Banking
KEY RESPONSIBILITIES AND DELIVERABLES:
• Kick-starting new programs/projects for existing and new clients.
• Managing Accounts – Co-ordinating with Test Manager & Test Lead.
• Managing client escalation, People issues, requirement etc.
• Understanding existing clients, upcoming IT projects & IT budget etc.
• Working closely with the existing team – QK Account sales team for new logos and new solutions offerings.
• Contributing on Marketing & white papers.
• Working with Finance on billing and invoicing issues.
• Resource planning, coordinating with RMG, TA etc.
• Monitoring Revenue Leakage and GM improvement.
• Project Governance & Risk - Effort, Time and Cost.
• Project scope / timeline deviation / Tracking CR with Client stakeholders.
• Skip level meetings with TL, STE & TE.
• New project Estimation and working on proposals. Contributes to strategic and policy development and implementation of the same in the organization
• Allocates accountability amongst team, manages career development of others, liaise with other managers, advises the business on technology related issues & engages in short / medium / long term plan
• Applies advanced knowledge and experience to the development of new methods, programmes and procedures. Offers expertise cutting across units and makes tactical decisions impacting business development and client relationship management
• Advises Senior Management on specialized testing issues, conducts, supports and reports research in one's own areas of expertise.
• Supports in new business proposition to bid management / account management team
• Promotes Existing Ips and creates new Ips for our clients.
• Grows the account from the current bucket .
• Improves Customer Satisfaction for their respective accounts