Head of Learning, 2 Hour Learning (Remote) - $200,000/year USD
Wolters Kluwer (India) Private Limited
Senior HR Service Delivery Representative
Wolters Kluwer (India) Private Limited • India • via Workday
2 days ago
Full–time
No Degree Mentioned
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Job description
About the Role: In the role of Senior HR Service Delivery Representative, you'll leverage your specialized skills to evaluate and address non-standard HR operational issues. You'll be a key resource for administering HR programs and ensuring efficient HR service delivery. Responsibilities: • Process and troubleshoot complex payroll, benefits, and HR transactions. • Escalate and resolve non-standard employee inquiries. • Maintain and audit detailed employee records in HR systems. • Ensure adherence to service standards and implement enhancements. • Act as a liaison with HR program managers to support program delivery. • Contribute to policy development and procedural documentation. • Analyze HR data to support decision making. • Lead HR service improvement projects. • Provide training and support to junior team members. • Prepare advanced HR metrics and performance reports. Skills: • Thorough Attention to Detail: Ensuring precision in complex transactions. • Enhanced Communication Skills: Effectively liaising with various stakeholders. • Specialized HR Knowledge: In-depth understanding of specific HR areas. • Advanced Problem-Solving: Addressing non-standard issues and finding solutions. • Data Analysis: Proficient in interpreting HR data and metrics. • Process Improvement: Identifying and implementing enhancements. • Technical Proficiency: Advanced use of HRIS and analytical tools. • Mentorship: Supporting and guiding junior associates. • Requires in-depth knowledge and is multi-skilled or has specialized skills of operational or administrative processes achieved through job-related training and considerable on-the-job experience • Takes a broad perspective to evaluate operational or administrative non-standard problems; identifies patterns from partial/conflicting data to help identify and implement solutions • Completes a variety of operational or administrative work assignments under limited supervision following general instruction for new or special assignments • Communicates potentially sensitive information with other departments and/or outside organizations • May serve as an informal resource for colleagues with less experience If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, ****** orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. Wolters Kluwer and all its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or any other protected status. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.
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Crossover
Head of Learning, 2 Hour Learning (Remote) - $200,000/year USD
Crossover • India • via LinkedIn
1 day ago
$100 an hour
Full–time
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Job description
Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, 2 Hour Learning. Have you got what it takes?
Ready to revolutionize education through the power of AI? Welcome to 2 Hour Learning, where we're not just adopting AI—we're using it to completely transform how students learn and achieve.
Our track record speaks volumes: students consistently ace AP exams with scores of 4s and 5s, show remarkable two-year-plus growth in MAP assessments, and regularly surpass their own expectations. We've created a learning environment that breaks free from traditional classroom constraints, and we're looking for a visionary leader to take it even further.
As our Head of Learning, you'll orchestrate an AI-powered educational renaissance across multiple campuses. You'll blend cutting-edge technology with learning science to create personalized learning experiences that deliver extraordinary results. Working at the intersection of data analytics and student engagement, you'll shape the future of education—no traditional teachers required.
If you're passionate about leveraging AI to unlock human potential and aren't afraid to challenge educational conventions, we want to hear from you. At 2 Hour Learning, we're not just improving education—we're reinventing it.
Discover more about our revolutionary approach at 2hourlearning.com and follow our journey on Instagram at @futureof_education. See our vision in action at Alpha School.
What You Will Be Doing
• Design and evolve a groundbreaking AI-powered learning ecosystem that consistently delivers superior academic outcomes
• Connect virtually with students to gather real-world insights and drive continuous platform improvements
• Transform complex learning data into actionable strategies using AI/ML capabilities
• Foster innovation through data-driven experimentation and bold thinking
• Collaborate with technical teams to evolve our platform based on student success metrics and feedback
What You Won’t Be Doing
• Digitizing traditional classroom methods—we're creating something entirely new
• Working in a data vacuum—direct student interaction is key to your role
• Playing it safe—we need a bold visionary who follows the data, not the crowd
• Following conventional educational playbooks—innovation is our standard
• Resisting AI advancement—we embrace AI as the catalyst for educational transformation
Head Of Learning Key Responsibilities
Lead the charge in developing and optimizing our AI-driven, teacher-free educational model across multiple locations. Success means combining sophisticated data analysis with hands-on student interaction to create a learning ecosystem that consistently produces exceptional AP scores and MAP assessment growth.
Basic Requirements
• Advanced degree (Master's+) in Education Science, Learning Science, Psychology, or related field
• Proven leadership experience in education or EdTech sectors
• Demonstrated success implementing AI solutions in educational contexts
• Expertise in designing AI-powered systems for learning applications
• Deep knowledge of learning science and data-driven educational methodologies
• Excellence in translating complex concepts for varied audiences
• Track record of successful cross-functional team leadership
About 2 Hour Learning
2hr Learning is powered by AI technology that enables schools to provide personalized, mastery learning to students, enabling them to learn faster than standard school, thereby freeing up the rest of the school day to pursue their passions and interests.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with Crossover
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
What To Expect Next
• You will receive an email with a link to start your self-paced, online job application.
• Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.
Important! If you do not receive an email from us:
• First, emails may take up to 15 minutes to send, refresh and check again.
• Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.
• Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.
• If all else fails, just reset your password by visiting https://www.crossover.com/auth/password-recovery if you already applied using LinkedIn EasyApply.
Crossover Job Code: LJ-454+-IN-MadhyaPr-HeadofLearning.006