Head of Loan Administration
About the role
The Head of Loan Administration manages a team of +10 Associates based in London, Frankfurt and Lisbon and Madrid who are responsible for a large and very complex portfolio of commercial real estate loans. This role will be responsible improving operational efficiency and driving productivity gains through technology, process, or people improvements. They must drive value for the business by managing complexity, assessing risk, managing change, navigating ambiguity, and balancing strategy and execution with the desired level of business performance.
The Head of Loan Administration manages a team which performs all related Loan Department responsibilities including, but not limited to; conducting account research; processing payment on multiple banking platforms, commercial and real estate loan payments and advances; re; generating loan advice’s; entering data to correct or update loan records; maintaining credit files; and closes paid loans.
This position reports directly to the Head of Loan Operations
What you will be doing:
Lead teams and assist with the production of approximately 200 monthly/quarterly statements and rate reset notices whilst adhering to critical deadlines as to ensure CBRE meets and exceeds contractual servicing standards.
Utilise an in-depth knowledge and understanding of loan agreements, ICAs, servicing agreements and ancillary documentation such as hedging agreements and transfer certificates to ensure key loan attributes are accurately reflected prior to closing and during boarding.
Continuous review and streamlining of operational processes to increase efficiencies, controls, minimize operational risk and prevent potential losses.
Devise, provide guidance on and implement company-wide policies and procedures leading to clean audits.
Responsible for future organisational structure ensuring staffing levels are in line with business needs and budget.
Oversee the maintenance of over 700 loans in all systems ensuring information is accurately reflected for internal and external reporting purposes.
Monitor areas of responsibility and implements effective goals and tools to measure success for
driving the team efficiencies.