Head of MSS Operations | Securities Services India

Job Description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-1+), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

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If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

The job-holder has responsibility of leading a best in class Custody, Fund Administration, & Derivative clearing Operations for Securities Services India and will be a member of the senior leadership team in India and Regional Operations. The role requires a candidate with strong interpersonal skills and a team player with capabilities of driving initiatives, projects, and coordinate with Regional and Global Operations Management in delivering change and establishing / maintaining robust internal controls and governance.

Principal Accountabilities
• Responsible for creating efficiencies and capacity building through process improvements and automation. Support & drive regional initiatives around the same and focus on reducing the manual efforts
• Support Business & Product teams to achieve Strategic development of Securities Services business by defining operations & People strategy
• Ensure consistent and quality service delivery to clients
• Maintain close and active relationship with IT/Sales/Product Management to review systems/processing to achieve efficiency, productivity, cost saving & customer satisfaction
• Successful implementation of system/process changes to cater to market changes / new products with minimal time lag.
• Support product teams in successful launch of New Products post obtaining all necessary approvals and business teams in successful implementation of new client wins
• Manage operational risk arising through fraud, unauthorized activities, error, omission, inefficiency, systems failure or from external events.
• Manage operational processes within internal/external audit guidelines and policies.
• The job-holder will be managing large Operations team. Given operation are quite intensive and involves high stress levels, the job-holder will need to ensure adequate motivation/job satisfaction levels within the team.
• Develop, sustain and retain key talents or performers. Establish a robust team to provide effective cross support; including building SMEs
• The job holder will need to work with multiple regional and local stakeholders to achieve the right outcomes.

Requirements
• Post Graduate (Masters) or a Chartered Accountant
• 15-20 years of work experience.
• Relevant experience within securities services would be preferred

Additional Information
• Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required

Useful Link

Link to Careers Site: Click HERE

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India