Job Description
Urgent Opening for Circle Operation Head Profile_ Gujarat
About Company:
AST is a leader in the “Energy as a Service” domain catering to uptime critical businesses, founded in December 2008. It’s mission is to provide turnkey, highly reliable energy solutions and services using cutting edge technology that transforms the customer’s experience. AST is a market leader with more than 12,000 installations pan India. We deliver business value to the customers by enabling ‘Smart Connected Operations’. Smart Connected Operations leverages IoT to interconnect machines and devices, collates data, uses Intelligent Analytics to connect users across the enterprise value chain in real time.
Job / Position Description
Position Title: CIRCLE HEAD
Reporting to: Head of Operations & Head of BD
Reported by: Operation Manager, Infra Manager, Project Manager, SCM, HR & Admin & Accounts
Objective of the position: To be responsible for achievement of P&L target for the circle.
Major Tasks – Job Responsibilities:
• Regular meetings with customers to ensure customer satisfaction. (CSAT)
• Periodic review of Circle Operations with Operation, Infra and SCM managers
• Periodic review of Projects with Project and SCM manager.
• Corrective actions to address gaps discovered during above reviews
Work Relationships (internal & external)
Internal Customers- All circle staff
External Customers- Customers and Vendors
Specific accountability:
• Topline Growth in line with Targets
• Profitability improvement in line with Targets
• Employee Morale and Employee Engagement
• Corporate Policy governance
EDUCATIONAL QUALIFICATION:
BE/BTech in Electrical Engineering from reputed institutions. MBA will be an added advantage.
EXPERIENCE
15 years of rich and relevant experience of which 5 years in the similar role
About Company:
AST is a leader in the “Energy as a Service” domain catering to uptime critical businesses, founded in December 2008. It’s mission is to provide turnkey, highly reliable energy solutions and services using cutting edge technology that transforms the customer’s experience. AST is a market leader with more than 12,000 installations pan India. We deliver business value to the customers by enabling ‘Smart Connected Operations’. Smart Connected Operations leverages IoT to interconnect machines and devices, collates data, uses Intelligent Analytics to connect users across the enterprise value chain in real time.
Job / Position Description
Position Title: CIRCLE HEAD
Reporting to: Head of Operations & Head of BD
Reported by: Operation Manager, Infra Manager, Project Manager, SCM, HR & Admin & Accounts
Objective of the position: To be responsible for achievement of P&L target for the circle.
Major Tasks – Job Responsibilities:
• Regular meetings with customers to ensure customer satisfaction. (CSAT)
• Periodic review of Circle Operations with Operation, Infra and SCM managers
• Periodic review of Projects with Project and SCM manager.
• Corrective actions to address gaps discovered during above reviews
Work Relationships (internal & external)
Internal Customers- All circle staff
External Customers- Customers and Vendors
Specific accountability:
• Topline Growth in line with Targets
• Profitability improvement in line with Targets
• Employee Morale and Employee Engagement
• Corporate Policy governance
EDUCATIONAL QUALIFICATION:
BE/BTech in Electrical Engineering from reputed institutions. MBA will be an added advantage.
EXPERIENCE
15 years of rich and relevant experience of which 5 years in the similar role
💡 Quick Summary
Seeking a career-building opportunity? The Head of Operations position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.