Job Description
Founded in 2008, we are a client centric Business Process Outsourcing and Knowledge Process Outsourcing partner based in India providing high quality services to our clients across the globe in the United States, United Kingdom, Europe and the Middle East. We primarily serve clients operating in the Video Surveillance, Healthcare Industry, Medical Record Retrieval, Accounting Services, Recruitment firms and IT enabled Enterprise solutions. Our representatives can provide you with on-site support across the globe if required. With over ten years of experience and excellence in service, we have been a trusted business partner to our clients. (www.technomine.biz)
Responsibilities
Act as the point of contact for the sales operations team
Define quarterly objectives and drive the team to hit key milestones to increase acquisition and activation
Build and help to standardize business reporting for strategic analysis and internal business review
Provide recommendations and take actions based on strategic objectives, forecast or performance metrics
Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools
Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with onboarding new sales talent
Work with Finance, HR, and sales management to develop sales incentive programs and compensation planning in order to increase sales productivity
Identify and eliminate sales process bottlenecks and inconsistencies
Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management
Assist with Salesforce administration and project prioritization
Produce and review actionable and accurate sales reporting and BI tools for reps, managers, and sales leaders
Partner with sales reps and leaders to refine lead qualification process, analyze and report on campaign performances with reporting and dashboards
Support sales spiff programs by updating performance, reporting, and communications to participants to drive success
Qualifications Needed
Prior experience of 7+ years in sales strategy/sales planning/sales operations
Extremely strong communication skills – Oral & Written
ITES/BPO services company experience is a must
Any Graduate - Any Specialization
Supervisory Responsibilities:
Manages subordinate supervisors in the Operations Department. Responsible for the overall direction, coordination and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization’s policies. Responsibilities include interviewing, hiring, and directing training of employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Job Type: Full-time
Salary: ₹50,000.00 - ₹100,000.00 per month
Schedule:
Day shift
Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Operations: 6 years (Preferred)
Speak with the employer
++1-XXXXXXXXXX
Application Deadline: 27/0+/2026
Expected Start Date: 04/10/2026
Hiring Insights
Application response rate: 52%
Hiring 1 candidate for this role
Job activity
Employer reviewed job 1 day ago
Posted 18 days ago
Responsibilities
Act as the point of contact for the sales operations team
Define quarterly objectives and drive the team to hit key milestones to increase acquisition and activation
Build and help to standardize business reporting for strategic analysis and internal business review
Provide recommendations and take actions based on strategic objectives, forecast or performance metrics
Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools
Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with onboarding new sales talent
Work with Finance, HR, and sales management to develop sales incentive programs and compensation planning in order to increase sales productivity
Identify and eliminate sales process bottlenecks and inconsistencies
Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management
Assist with Salesforce administration and project prioritization
Produce and review actionable and accurate sales reporting and BI tools for reps, managers, and sales leaders
Partner with sales reps and leaders to refine lead qualification process, analyze and report on campaign performances with reporting and dashboards
Support sales spiff programs by updating performance, reporting, and communications to participants to drive success
Qualifications Needed
Prior experience of 7+ years in sales strategy/sales planning/sales operations
Extremely strong communication skills – Oral & Written
ITES/BPO services company experience is a must
Any Graduate - Any Specialization
Supervisory Responsibilities:
Manages subordinate supervisors in the Operations Department. Responsible for the overall direction, coordination and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization’s policies. Responsibilities include interviewing, hiring, and directing training of employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Job Type: Full-time
Salary: ₹50,000.00 - ₹100,000.00 per month
Schedule:
Day shift
Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Operations: 6 years (Preferred)
Speak with the employer
++1-XXXXXXXXXX
Application Deadline: 27/0+/2026
Expected Start Date: 04/10/2026
Hiring Insights
Application response rate: 52%
Hiring 1 candidate for this role
Job activity
Employer reviewed job 1 day ago
Posted 18 days ago
💡 Quick Summary
Seeking a career-building opportunity? The Head of Operations position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
