Job Description
Job description
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-1+), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
GPS is one of HSBC’s global product lines. As a part of Global Banking and Markets (GB&M) and global Commercial Banking (CMB), GPS supports relationship managers by providing the products and expertise their customers need. Through a comprehensive range of product solutions, GPS helps corporates in managing their payables, receivables and liquidity effectively. Further, given the dynamic nature of the market, demanding client base and evolving payments & digital infrastructure landscape in India, its increasingly important to ensure that GPS existing propositions stay relevant and new propositions are rolled out in a timely manner aligned to market changes and client needs.
Reporting into the Head of GPS India, the role will be responsible for proactively supporting business growth, managing business risk for GPS product suite for corporate and institutional clients, as well as positioning HSBC as the top cash management provider and thought leader in the country.
The incumbent will lead a strong and seasoned team of ~10+ product managers across product verticals of Payments, Corporate Cards and Liquidity, driving both strategic planning and execution in close conjunction with the head of the business towards realizing the broader country aspirations from the business. The incumbent will be accountable for all aspects of product P&L / financial performance, growth & regulatory project execution, ongoing risk management, market/regulator engagement as well as internal stakeholder/partner engagement particularly DBS and risk stewards
Principal Accountabilities:
Impact on the Business / Function
Achieve annual plan on GPS revenue, liabilities and fee growth across segments – GBM. CMB and BB. Maximize the share of client’s GPS wallet through ensuring delivery of relevant product / propositions for all segments.
Develop and execute suitable medium and long term strategies for the GPS business to ensure market and thought leadership for the GLCM business in India
Drive the delivery of a comprehensive and competitive suite of GPS solutions, delivered through a range of delivery channels by executing a commercially focused product management strategy, which aligns with the propositional requirements of the Customer Groups
Lead the development and execution of a culture that delivers superior experience to clients across the range of GPS products.
Communicate and engage with stakeholders at Regional, Country and ASP / global stakeholders.
Improve HSBC's brand profile as undisputed leader in Payments in the country; Accountable for successful brand management by maintaining the leading positioning in various banking industry surveys, and actively improving market perception, cash management solicitation and client recommendation.
Attract, develop and retain a highly effective and diverse team and ensure effective succession planning.
Responsible for commercialization of new product/solutions to clients across segments.
Customers / Stakeholders
Strive for world class-leading customer experience by cultivating a consistent client centric culture within the product team as well as end to end view while developing product i.e. implementation and servicing
Collaborate with other product groups – GM, SS and GTRF to build and deliver solutions that are best in class and grow wallet share
Develop networks with key external stakeholders such as regulatory bodies, IT vendors and leverage these to drive thought/market leadership
Understand current economic trends and its impact on HSBC India and identify key levers to capitalize on opportunities or minimize downside exposure
Represent GLCM at local/regional product governance committees and forums and align prioritization within the HSBC organizational matrix
Proactively engaging with frontline teams (GPS, Coverage) as well as meeting an array of clients on a regular basis to ensure that our product propositions and strategy is fit for purpose and in line with market / client needs.
By being “the voice of GPS India business and its clients” within regional and global forum to draw sufficient prioritization and resources to meet customer demands emanating from the market.
Maintain and enhance quality of interaction and engagement with senior coverage stakeholders to drive the larger GPS agenda
Leadership & Teamwork
Live the Group values
Drive Global consistency, implement shared best practice and monitoring progress against KPIs and stated strategy
Work with local Human Resources to attract and develop talent, drive a high performance-culture, and drive strategic imperatives around diversity and inclusion
Enhance the Bank’s image in the marketplace to build key relationships with third parties through marketing events, media releases and corridor roadshows
Demonstrate the ability to work and think globally across boundaries to assist in making GPS a high performance team and an increasingly successful business. Evidence tangible commitment to exemplify own and teams’ behavior consistent with the core values of the group
Operational Effectiveness & Control
Maintain and observe all HSBC control standards and implement and observe the Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators
Implement the Group compliance policy locally by containing compliance risk in liaison with the Regional/In-Country Compliance Officers ensuring adequate compliance resources and training
Foster a compliance culture. The term ‘compliance’ embraces all relevant laws, rules and codes with which the business has to comply
Continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings and the impact of new technology
Contribute to the overall corporate governance structure in the Region, including policy and decision-making, as a member of various Committees
Requirements
Desirable to have an MBA or CA qualification.
Over ten years of relevant experience
Additional Information
Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.
Useful Link
Link to Careers Site: Click HERE
You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited, India
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-1+), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
GPS is one of HSBC’s global product lines. As a part of Global Banking and Markets (GB&M) and global Commercial Banking (CMB), GPS supports relationship managers by providing the products and expertise their customers need. Through a comprehensive range of product solutions, GPS helps corporates in managing their payables, receivables and liquidity effectively. Further, given the dynamic nature of the market, demanding client base and evolving payments & digital infrastructure landscape in India, its increasingly important to ensure that GPS existing propositions stay relevant and new propositions are rolled out in a timely manner aligned to market changes and client needs.
Reporting into the Head of GPS India, the role will be responsible for proactively supporting business growth, managing business risk for GPS product suite for corporate and institutional clients, as well as positioning HSBC as the top cash management provider and thought leader in the country.
The incumbent will lead a strong and seasoned team of ~10+ product managers across product verticals of Payments, Corporate Cards and Liquidity, driving both strategic planning and execution in close conjunction with the head of the business towards realizing the broader country aspirations from the business. The incumbent will be accountable for all aspects of product P&L / financial performance, growth & regulatory project execution, ongoing risk management, market/regulator engagement as well as internal stakeholder/partner engagement particularly DBS and risk stewards
Principal Accountabilities:
Impact on the Business / Function
Achieve annual plan on GPS revenue, liabilities and fee growth across segments – GBM. CMB and BB. Maximize the share of client’s GPS wallet through ensuring delivery of relevant product / propositions for all segments.
Develop and execute suitable medium and long term strategies for the GPS business to ensure market and thought leadership for the GLCM business in India
Drive the delivery of a comprehensive and competitive suite of GPS solutions, delivered through a range of delivery channels by executing a commercially focused product management strategy, which aligns with the propositional requirements of the Customer Groups
Lead the development and execution of a culture that delivers superior experience to clients across the range of GPS products.
Communicate and engage with stakeholders at Regional, Country and ASP / global stakeholders.
Improve HSBC's brand profile as undisputed leader in Payments in the country; Accountable for successful brand management by maintaining the leading positioning in various banking industry surveys, and actively improving market perception, cash management solicitation and client recommendation.
Attract, develop and retain a highly effective and diverse team and ensure effective succession planning.
Responsible for commercialization of new product/solutions to clients across segments.
Customers / Stakeholders
Strive for world class-leading customer experience by cultivating a consistent client centric culture within the product team as well as end to end view while developing product i.e. implementation and servicing
Collaborate with other product groups – GM, SS and GTRF to build and deliver solutions that are best in class and grow wallet share
Develop networks with key external stakeholders such as regulatory bodies, IT vendors and leverage these to drive thought/market leadership
Understand current economic trends and its impact on HSBC India and identify key levers to capitalize on opportunities or minimize downside exposure
Represent GLCM at local/regional product governance committees and forums and align prioritization within the HSBC organizational matrix
Proactively engaging with frontline teams (GPS, Coverage) as well as meeting an array of clients on a regular basis to ensure that our product propositions and strategy is fit for purpose and in line with market / client needs.
By being “the voice of GPS India business and its clients” within regional and global forum to draw sufficient prioritization and resources to meet customer demands emanating from the market.
Maintain and enhance quality of interaction and engagement with senior coverage stakeholders to drive the larger GPS agenda
Leadership & Teamwork
Live the Group values
Drive Global consistency, implement shared best practice and monitoring progress against KPIs and stated strategy
Work with local Human Resources to attract and develop talent, drive a high performance-culture, and drive strategic imperatives around diversity and inclusion
Enhance the Bank’s image in the marketplace to build key relationships with third parties through marketing events, media releases and corridor roadshows
Demonstrate the ability to work and think globally across boundaries to assist in making GPS a high performance team and an increasingly successful business. Evidence tangible commitment to exemplify own and teams’ behavior consistent with the core values of the group
Operational Effectiveness & Control
Maintain and observe all HSBC control standards and implement and observe the Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators
Implement the Group compliance policy locally by containing compliance risk in liaison with the Regional/In-Country Compliance Officers ensuring adequate compliance resources and training
Foster a compliance culture. The term ‘compliance’ embraces all relevant laws, rules and codes with which the business has to comply
Continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings and the impact of new technology
Contribute to the overall corporate governance structure in the Region, including policy and decision-making, as a member of various Committees
Requirements
Desirable to have an MBA or CA qualification.
Over ten years of relevant experience
Additional Information
Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.
Useful Link
Link to Careers Site: Click HERE
You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited, India
💡 Quick Summary
Seeking a career-building opportunity? The Head of Product India position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
