Job Description
We are seeking a dynamic and proactive Head of Project Delivery to lead our project management function. This pivotal role is responsible for ensuring the successful and timely delivery of all projects across the business, establishing and maintaining governance controls, providing comprehensive reporting, and supporting project managers in achieving business objectives.
The role is divided approximately 50/50 between governance and leadership of overall project delivery and direct leadership of specific projects based on bandwidth. The ideal candidate will be an experienced leader with a proven track record of driving project success and operational efficiency.
Leadership and Strategy
Lead the project management team, providing strategic direction and daily guidance.
Develop and implement project management methodologies and best practices.
Align project delivery with organizational goals and objectives.
Project Delivery
Oversee the planning, execution, and closing of projects, ensuring completion on time, within scope, and within budget.
Proactively identify and mitigate risks and issues that could impact project success.
Foster a culture of accountability, ensuring project managers adhere to established timelines and deliverables.
Governance and Reporting
Establish and maintain robust governance controls across all projects.
Develop and manage project reporting systems, ensuring accurate and timely updates to stakeholders.
Monitor project performance metrics and generate regular reports for senior management.
Support and Development
Provide guidance, support, and mentorship to project managers, fostering their professional growth.
Facilitate training and development programs to enhance project management skills within the team.
Promote a collaborative and high-performing team environment.
Stakeholder Engagement
Act as the primary point of contact for project-related communications with internal and external stakeholders.
Build and maintain strong relationships with key stakeholders to ensure their needs and expectations are met.
Represent the project management function in executive meetings and discussions.
Operational Excellence
Continuously seek opportunities to improve project management processes and tools.
Ensure compliance with all relevant regulations, standards, and organizational policies.
Drive the implementation of innovative solutions to enhance project delivery efficiency.
Qualifications
Essential Knowledge/Skills/Experience Required
Formal qualifications in Project Management, Business Administration, or a related field.
Minimum of 7 years of experience in project management, with at least 3 years in a leadership role.
Proven experience in leading complex projects and managing cross-functional teams.
Experience in delivering multidisciplinary projects (i.e., not just IT projects).
Strong understanding of the dental services industry is an advantage.
Preferred
Professional certification in project management (e.g., PMP, PRINCE2) is highly desirable.
Experience in the healthcare industry.
Key Skills
Leadership and Influencing: Ability to lead directly and indirectly, gaining buy-in on initiatives, outcomes, and delivery timelines.
Project Management Expertise: Strong knowledge of project management principles, methodologies, and tools.
Strategic Thinking: Ability to align project activities with organizational objectives and long-term strategies.
Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with diverse stakeholders.
Problem-Solving: Strong analytical and problem-solving skills, with the ability to navigate complex challenges and deliver effective solutions.
Results-Driven: Focus on achieving results, with a track record of successfully delivering projects on time and within budget.
The role is divided approximately 50/50 between governance and leadership of overall project delivery and direct leadership of specific projects based on bandwidth. The ideal candidate will be an experienced leader with a proven track record of driving project success and operational efficiency.
Leadership and Strategy
Lead the project management team, providing strategic direction and daily guidance.
Develop and implement project management methodologies and best practices.
Align project delivery with organizational goals and objectives.
Project Delivery
Oversee the planning, execution, and closing of projects, ensuring completion on time, within scope, and within budget.
Proactively identify and mitigate risks and issues that could impact project success.
Foster a culture of accountability, ensuring project managers adhere to established timelines and deliverables.
Governance and Reporting
Establish and maintain robust governance controls across all projects.
Develop and manage project reporting systems, ensuring accurate and timely updates to stakeholders.
Monitor project performance metrics and generate regular reports for senior management.
Support and Development
Provide guidance, support, and mentorship to project managers, fostering their professional growth.
Facilitate training and development programs to enhance project management skills within the team.
Promote a collaborative and high-performing team environment.
Stakeholder Engagement
Act as the primary point of contact for project-related communications with internal and external stakeholders.
Build and maintain strong relationships with key stakeholders to ensure their needs and expectations are met.
Represent the project management function in executive meetings and discussions.
Operational Excellence
Continuously seek opportunities to improve project management processes and tools.
Ensure compliance with all relevant regulations, standards, and organizational policies.
Drive the implementation of innovative solutions to enhance project delivery efficiency.
Qualifications
Essential Knowledge/Skills/Experience Required
Formal qualifications in Project Management, Business Administration, or a related field.
Minimum of 7 years of experience in project management, with at least 3 years in a leadership role.
Proven experience in leading complex projects and managing cross-functional teams.
Experience in delivering multidisciplinary projects (i.e., not just IT projects).
Strong understanding of the dental services industry is an advantage.
Preferred
Professional certification in project management (e.g., PMP, PRINCE2) is highly desirable.
Experience in the healthcare industry.
Key Skills
Leadership and Influencing: Ability to lead directly and indirectly, gaining buy-in on initiatives, outcomes, and delivery timelines.
Project Management Expertise: Strong knowledge of project management principles, methodologies, and tools.
Strategic Thinking: Ability to align project activities with organizational objectives and long-term strategies.
Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with diverse stakeholders.
Problem-Solving: Strong analytical and problem-solving skills, with the ability to navigate complex challenges and deliver effective solutions.
Results-Driven: Focus on achieving results, with a track record of successfully delivering projects on time and within budget.
💡 Quick Summary
Seeking a career-building opportunity? The Head of Project Delivery position is now open for candidates interested in the BPO Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.