Job Description
• Improve & further lead our e-commerce sales platform
• Lead & monitor key trading tasks such as stock management, fragmentation, and product returns.
• Liaise closely with merchandising, operations and customer service teams to improve efficiency, trade, and customer experience.
• Manage new product uploads, category builds, product detail maintenance, and promotional activities.
• Liaise with various teams for regular and ad-hoc CMS tasks and initiatives.
• Be highly involved in UAT site testing for development projects and the regular site walks to ensure 100% accuracy at all times.
• Direct & collaborate with the e-commerce team for on-site optimizations such as product recommendation, up-selling/cross-selling opportunities, and search improvements.
• Spearhead the day-to-day e-commerce marketplace activities, e.g., product uploads, reporting, organizing stock transfers through internal & cross-functional teams
• Reporting on e-commerce trade performance including KPI’s, providing data driven insight, and conducting deep dives where needed to better understand shopping behaviors and trends.
• Building dashboards to aid in data driven decisions for management
Requirements
• Proven experience in heading sales in E-commerce (D2C) preferably from leading Apparel/Garment brands with min. 10 years' experience.
• Hands on experience in any large e-commerce marketplace platform
• Knowledgeable of analytical tools for performance measurement, determine improvements and innovations.
• An understanding of e-commerce UX, content and development projects, and intuitive knowledge of how users interact and shop in a digital environment.
• Excellent ability to analyze data and propose commercial objectives.
• Prior experience of leading cross functional teams
Skills
• Experience of E-commerce platforms
• Project Management
• Analytical
• Advanced Excel Analytics
💡 Quick Summary
Seeking a career-building opportunity? The Head of Sales | E|commerce position is now open for candidates interested in the Counter Sales Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
